This job role is based at the Riverside Pharmacy, which is housed in the same building as Sleaford Medical Group - please note you would be working for the pharmacy, not for SMG
Main Tasks:
· To provide a courteous, confidential and professional service to all pharmacy customers
· To complete an accredited dispenser NVQ 2 training course, and any training required by the company to ensure a high degree of customer service.
· To ensure all prescriptions are dispensed accurately and in a timely manner, and to act as a pharmacy checker where necessary.
· To maintain high standards of pharmacy appearance, through effective merchandising and house -keeping.
· To carry out dispensing administrative tasks, where applicable.
· To adhere to pharmacy Standard Operating Procedures and policies, Health and Safety regulations and regulations and legal and ethical requirements affecting pharmacy
· Actively provide healthy living advice at every opportunity.
· To work as part of a team, to develop the profitability of the pharmacy
Special Duties
Dispensary
· To check that receipt of prescriptions at the medicines counter has been correctly performed and verify stock availability on acceptance of prescription.
· To ensure the prescription is labelled, assembled and forwarded for checking accurately and without undue delay, in accordance with all relevant Standard Operating Procedures.
To act as a checker for prescriptions prepared for other staff members.
· To identify and resolve any anomalies or problems with prescriptions
· Identify correctly the customer/patient to receive the medication dispensed and counsel them on the use of their prescribed items, where appropriate.
· To ensure all relevant documentation is completed, including register entries and accurate endorsement of the prescription.
· Dispense items into compliance aids or monitored dosage systems, when appropriate
· Co-ordinate the ordering, collection and delivery of repeat prescriptions ensuring full records are maintained and patient consent has been given.
· NHS Smartcard- if you are an existing NHS Smartcard holder, you will be required to use it. If not, one will be provided to you.
Pharmacy operations
· Where authorised, complete all end of day/ month paperwork in a timely manner. This may include preparing prescriptions for submission to PPD
· Respond appropriately to customer needs, politely and efficiently, by asking appropriate questions, following the Standard Operating Procedures for sale of medicines and supporting self-care, recording advice on customer’s patient medication records (PMR) when applicable and taking appropriate action if item is not available.
· Refer customers on to other healthcare professionals, including the pharmacist, following the Standard Operation Procedure for Sign-Posting and recording details on their PMR, where appropriate.
· Advise on healthy lifestyles, giving accurate up-to-date information, following the Standard Operating Procedure for promotion of Healthy Lifestyles recording advice on the customer’s PMR
· Follow COSHH regulations at all times and be able to recognise and handle hazardous goods.
· Handle returned medicines, waste and rubbish appropriately, dealing with spillage and debris efficiently and appropriately.
· Carry out good housekeeping procedures regularly and effectively maintaining the appearance of the shop and other areas
You will need to already hold NVQ2 Dispenser to perform this role.
Pay is from £12 per hour, depending on experience.
Job Types: Full-time, Permanent
Expected hours: No more than 40 per week
Licence/Certification:
* NVQ2 Dispenser qualification (required)
Work Location: In person
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