An exciting opportunity has arisen for a Temporary Customer Service Advisor in Salford who is passionate about providing top-notch customer service in the Energy & Natural Resources sector. Client Details Our client is a fast & rapidly growing business within the energy sector and they are looking for a Temporary Customer Service Advisor to join their Salford team. This company is known for its commitment to excellence and delivering a high level of service to its customers Description As a Temporary Customer Service Advisor you will: Responding to customer queries via inbound calls Making outbound calls to customers Ensuring customer satisfaction by providing timely and accurate information Identifying and escalating complex issues to the appropriate teams Assisting in the implementation of customer service policies and procedures Working closely with other team members to meet and exceed performance goals Maintaining up-to-date knowledge of the company's products and services Participating in regular training and development programmes Profile A successful Temporary Customer Service Advisor should have: A passion for providing exceptional customer service 1 year or more experience within a customer call centre background Excellent communication skills, both written and verbal Strong problem-solving abilities Proficiency in using computer systems and software The ability to work well in a team and independently A good understanding of the Energy industry Job Offer In return, our client can offer: Weekly pay & immediate start 3 month temp to perm role A supportive and collaborative work environment Opportunities for professional development and growth Easy office location which is close to main public transport links