Job summary We are looking to recruit an enthusiastic, motivated person, who will provide accurate and effective administrative support, for Children and Young People in the East area. The successful candidate will have a good standard of education, a good telephone manner and able to communicate with people at all levels. The successful candidate will be able to work on their own initiative and be efficient and organised with their own workload. They will have previous experience of working in a busy office, with a high number of distractions and conflicting deadlines. The successful candidate will have good keyboard skills, experience of Microsoft packages, demonstrate a professional and sensitive manner, maintaining confidentiality at all times. Audio typing experience is desirable. Main duties of the job The Child and Adolescent Mental Health Service (CAMHS) Admin Assistant will provide an efficient and flexible service support to the CAMHS. This will include, copy typing, electronic/paper diary management and arranging appointments. The post-holder will also be expected to undertake reception duties occasionally. By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other visitors to the unit, in person and in writing, with courtesy and discretion at all times. The Admin Manager is generally available for reference. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 26 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum Contract Permanent Working pattern Full-time Reference number 050-AC208-0325 Job locations Catherine Gladstone House Hawarden Way Mancot CH5 2EP Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualifications and/or Knowledge Essential NVQ 3 in Administration or equivalent level of knowledge/experience. Good Standard of Education including English and Maths Desirable Audio Typing ECDL/RSA Experience Essential Significant office administration experience Able to use own initiative and judgement to analyse and resolve problems. Ability to support and deliver to deadlines on a wide range of administration processes. Experience of communicating directly at all levels in an organisation. Desirable NHS experience Values Essential Enthusiastic and motivated individual. Work as part of a team and on own initiative as required. Person Specification Qualifications and/or Knowledge Essential NVQ 3 in Administration or equivalent level of knowledge/experience. Good Standard of Education including English and Maths Desirable Audio Typing ECDL/RSA Experience Essential Significant office administration experience Able to use own initiative and judgement to analyse and resolve problems. Ability to support and deliver to deadlines on a wide range of administration processes. Experience of communicating directly at all levels in an organisation. Desirable NHS experience Values Essential Enthusiastic and motivated individual. Work as part of a team and on own initiative as required. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Catherine Gladstone House Hawarden Way Mancot CH5 2EP Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)