The role of our Health Club and Spa receptionist is to welcome and engage with our members and guests, delivering exceptional customer service through greeting them on arrival, answering phone calls, responding to emails, and booking them in for treatments and classes.
You will be responsible for ensuring our Health Club and Spa are clean and maintained to a very high standard, creating a magical first impression. This includes playing a key role in creating a home-from-home experience by making sure each area is immaculately presented, setting up refreshments, locker rooms, workout areas, and pre-treatment areas, and replenishing fresh towels and toiletries throughout the day.
Previous health club or spa reception experience is desirable, but not essential. If you have a reception background and an understanding of a spa environment, you may be considered for the role.
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