Customer Service Advisor - B2B - German Speaking
Advancing People - Multilingual Recruitment Specialists are now recruiting for a Business to Business German Speaking Customer Service Advisor for their client based in Sandy, Bedfordshire.
As a German Speaking Customer Service Administrator, it will be your responsibility to work with clients primarily in the German-speaking region and covering the English-speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
1. Receive incoming calls
2. Deliver high quality customer service
3. Assist with new customers' enquiries
4. Process orders received via telephone, fax, e-mail or internet
5. Be proactive in the area of customer retention
Person Specification:
1. Fluent in German
2. Strong customer focus and professional approach
3. Excellent communication skills, both oral and written
4. Ability to work effectively as part of a team
5. Good computer skills
6. Positive 'can do' attitude
This is a full-time permanent position offering an annual basic salary of up to £27,000 + attractive company benefits.
This is a hybrid position; if successful, you would need to commute to Sandy 3 times a week.
Working hours are Monday - Friday, 37.5 hours a week.
Apply now!
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Job Info
Job Title: Customer Service Advisor - B2B - German Speaking
Company: CV-Library
Location: Luton, Bedfordshire
Posted:
Closes: Jan 17th 2025
Sector: Customer Services
Contract: Permanent
Hours: Full Time
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