Initial 3 month contract - potential to extend Hybrid - 3 days in office, 2 from home Hours 8:30am-5:30pm Monday to Friday Start date: 7 January Our client is seeking a stellar Administrator, who is tech-savvy and proactive, to support their ticketing system and queries from other departments. You will be part of a lovely, close-knit team in a great company with lots of perks on offer This is an immediate start position for someone who is highly organised, a strong communicator, with brilliant customer service skills. This is not a call centre role, it is a ticketing administrator position. WHAT YOU'LL DO Managing request tickets - raising, updating, prioritising and escalating Act as the point of contact for any faults with company assets Prepare and send daily reports Continuously update documentation throughout the day WHO YOU ARE Highly organised and process oriented Proven ability to manage multiple priorities Brilliant customer service skills and approach to issue resolution Excellent written and verbal communication Effective time management with high attention to detail Great critical thinking and problem-solving skills Ability to express initiative and take ownership of tasks Experience using a ticketing system (e.g. JIRA, EAM, ServiceNow) to log, manage and allocate issues will be highly advantageous We’re looking for people who are ready for a fast paced environment PERKS & BENEFITS Hybrid working Bring your dog to work day every Friday Many other perks and benefits EB76776 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.