Duties:
1. Greet customers and provide excellent customer service
2. Listen to customer concerns and accurately diagnose vehicle issues
3. Provide recommendations for necessary repairs and maintenance
4. Prepare accurate estimates for repairs and communicate them to customers
5. Schedule appointments and manage the service schedule
6. Coordinate with technicians to ensure timely completion of repairs
7. Keep customers informed about the status of their vehicles
8. Process payments and handle cash transactions
9. Maintain accurate records of customer interactions and transactions
Qualifications:
1. Previous experience in automotive service or repair industry preferred
2. Knowledge of auto body repair, brake repair, shocks struts, air brake, transmission, suspension, alignment, oil change, and diesel engine repair
3. Strong communication and customer service skills
4. Ability to accurately diagnose vehicle issues and provide recommendations for repairs
5. Proficient in using computer systems for scheduling and record keeping
6. Cash handling experience is a plus
We are looking for a Service Advisor who is knowledgeable in various aspects of auto repair and maintenance. The ideal candidate will have excellent communication skills and the ability to provide exceptional customer service. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by accurately diagnosing vehicle issues, providing recommendations for repairs, and managing the service schedule. If you have a passion for automobiles and enjoy working in a fast-paced environment, we would love to hear from you.
Job Type: Full-time
Pay: $18.00-$35.00 per hour
Expected hours: 35 – 44 per week
Additional pay:
* Bonus pay
* Commission pay
Flexible language requirement:
* French not required
Schedule:
* 10 hour shift
* Monday to Friday
* Weekends as needed
Experience:
* Service advisor: 1 year (preferred)
* Customer service: 1 year (preferred)
Work Location: In person
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