As first point of contact, our Reception and Administration Assistant present the face and ethos of YMCA Yorkshire Coast to everyone who calls or visits us. As such, it is extremely important that giving excellent customer-service is the top priority. The role will have a need to be able to manage multiple demands in an efficient and professional manner. Our Reception and Administration Assistant (Saturdays) will usually be the only staff member onsite.
Responsibilities
Ensuring visitors have a great experience. You will deliver 'exceptional service, every time, for everyone' by going the extra mile and always projecting a friendly, helpful and approachable image of YMCA Yorkshire Coast, taking the time to listen to and understand our visitors’ needs, and responding accordingly. Greet customers so that they know they are valued supporters. Welcome payers as future supporters.
Term Time Only
Important Note:
This role is Term-Time Only. You will be unable to take annual leave during term-time, you will be able to special leave. You will be required to use your annual leave during the School Holidays, and any balance will be unpaid leave. We use North Yorkshire Councils timetable to decide term-times.
Extra Overtime will be available and paid at an hourly rate.
More information is available on our website at ymcayorks.uk/join-our-team
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .