1st Line IT Support Technician
Location: Leamington Spa
Salary: £20,500-22,000
BCR/OO/10921
Bell Cornwall Recruitment are searching for a 1st Line IT Support Technician to join a busy and influential Corporation. As the first point of contact, the successful candidate will possess excellent communication skills and the ability to resolve technical issues.
Key Duties and responsibilities:
1. Provide support to the systems department in being the first line of support
2. Solving technical and software queries via telephone, emails and live chats
3. Analysing concerns from the start to confirm the issue and resolve
4. Escalating issues to the right departments
The ideal candidate:
5. Preferred knowledge of basic IT and technical software
6. Organisation skills to manage queries across all platforms
7. Excellent knowledge and use of Microsoft Office
If you believe you’d succeed as a 1st Line IT Support Technician, why not apply now!