Purpose of the job
A hands-on role to sample, test, document and report on the hygienic performance of the Costa Express machine fleet out in field and within Laboratory conditions:
* Conducting Microbiological sampling and tests on existing Coffee dispensing equipment out in UK markets to ensure they meet the highest standards for the coffee industry - legal hygiene compliance.
* Supporting methodologies and procedures to evaluate for Food hygiene aspects, document and qualify technologies in each of our equipment categories as required (e.g field trials).
* Planning sample plans and routes with Technical Manager to drive efficiencies through test locations whilst meeting sample plan criteria for 2025.
Main stakeholders include:
External:
* Costa Coffee Express Markets UK and Coca-Cola Bottlers
Internal:
* Global Technical, UK Operations, Product Development teams (Costa X)
Main Key Tasks & Activities
* Conducting agreed Microbiological sampling and testing protocols on Costa Express concessions at specified UK locations.
* Collating samples to send to third party laboratories for analysis as required.
* Following aseptic and hygienic practices at all times when performing testing and sampling.
* Documenting test plans and protocols.
* Documenting machine behaviour and reporting on performance when applicable.
What's the end result?
* Ensuring required legal sampling plans are adhered to and completed.
* Reports clearly and concisely that the test & sampling plans have been conducted.
* Reports any issues in a timely manner.
* Improved product quality and reliability overall for Costa Express machines.
What Key Performance Indicators will be measured to evaluate success?
* Relevant, accurate test and sampling methods and results captured.
* All sample plan protocols completed to plan and on time.
* Implementation of changes applied in the field.
Knowledge - Essential & Desirable (Expert understanding)
Essentials
* Experience in a Food or University QC testing laboratory or food production environment.
Desirables
* Laboratory testing - ideally Microbiological.
Skills - Essential & Desirable (Expert ability)
Essentials
* Champions Costa's values of passion, trust, warmth, disciplined to deliver & courage.
* Focuses on driving results with pace and striving for highest quality in everything they do.
* Use of Microsoft Office Suite.
* Planning & organisation skills.
* Effective communication.
* Full, clean driving licence.
Desirables
* Health and Safety background.
Experience - Essential & Desirable (Proven expertise)
Essentials
* Educated to A-Level standard in science related subject or proven experience in a Food production or QC Laboratory testing environment.
Desirables
* Manufacturing or food retail experience.
* Food safety training e.g Level 2 minimum food hygiene certificate.
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