Management - Store (Retail & Consumer Products)
Full time
Take the Lead at Empire Office Furniture: Unlock the Potential of Our Southport Showroom!
About the role
Empire Office Furniture, Queensland’s premier destination for top-notch commercial office furnishings, is on the hunt for an extraordinary leader to elevate our Southport showroom to the next level. With over 40 years of delivering excellence to prestigious corporate clients, government agencies, and businesses across Queensland and Sydney, we’re a name synonymous with quality, reliability, and innovation and have been trading on the Gold Coast since our humble beginnings in 1982.
What you'll be doing
* Manage all store operations, including staff scheduling, sales management, and overseeing the dispatch area while leading by example.
* Assist with quality project management, providing support to account managers to achieve the best outcomes for their clients.
* Provide exceptional customer-first service and ensure a positive shopping experience for all customers.
* Empower, lead, motivate, and develop a team of sales associates, fostering a positive and productive work environment.
* Analyze store performance data and implement strategies to improve sales, profitability, and overall efficiency.
* Ensure the store maintains high standards of cleanliness, organization, and visual merchandising.
* Collaborate with the operations team to implement efficiencies and best practices.
What we're looking for
* Experience in a retail management role, preferably in a commercial trade or furniture industry.
* Strong leadership and people management skills, with the ability to motivate and develop a team.
* Excellent customer service orientation and the ability to understand and cater to the needs of our target market.
* Proficient in data analysis and using performance metrics to drive decision-making.
* Adaptable and able to thrive in a fast-paced, constantly evolving retail environment.
* Exceptional communication and interpersonal skills.
The Empire Experience:
Reporting to the Branch Operations Manager, you’ll be backed by a powerhouse team of Managers, Supervisors, and Team Leaders. At Empire, collaboration is key—we share ideas, make decisions together, and collectively drive our success.
At Empire, our product and services speak for themselves, and our people are our greatest asset. We believe in rewarding dedication and fostering growth. If you’re ready to tackle a new challenge and lead a thriving team to build upon our already successful store, you’ll benefit from:
* Team Collaboration: Work alongside supportive managers and supervisors who value your ideas.
* Professional Growth: Access training and development opportunities to enhance your skills.
* Employee Perks: Enjoy discounts, referral incentives, and recognition for outstanding contributions.
Apply now to become our next Store Manager and play a crucial role in driving the growth of our Southport store.
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Your application will include the following questions:
* How many years' experience do you have as a store manager?
* Which of the following statements best describes your right to work in Australia?
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