Job Summary
Applications are invited from suitably qualified and experienced administration candidates for a part time (36hrs) Administration Officer position to work with the Newcastle East Community Treatment Team based at the Molineux NHS Centre, Heaton, Newcastle NE6 1SG.
We have one post available:
Working Hours:
1. 36 hours per week Monday to Friday
Main Duties:
This is a very busy service and successful post holders will be part of a team of admin which supports the multi-disciplinary clinical team. The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone and carry out duties as assigned to them by the Administration Team Lead/Administration Manager/Team Manager to ensure a comprehensive, high quality administrative service to the team is provided at all times.
Required Skills:
Candidates must be able to demonstrate proven experience within the last 12 months in the following skills that are required for this post:
* Experience in a customer/patient focused environment
* Experience working in a secretarial/administration post
* Excellent communication and interpersonal skills
* Fast, accurate typing/keyboard skills
* Minute taking experience
* Diary Management
* A good understanding of inputting data into a database system
* A good working knowledge of Microsoft word/excel/office packages
* Good verbal and written communication skills
* Ability to be self-directed, motivated and be able to contribute positively within a team
* Well organised and structured
* The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
* The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
* You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification otherwise you will not be shortlisted
About Us:
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job Details:
Date posted: 20 March 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,071 to £25,674 a year pro rata per annum
Contract: Permanent
Working pattern: Part-time
Reference number: 263-CCG24-104-HN-G
Job location: Molineux NHS Centre, Newcastle upon Tyne, NE6 1SG
Application Process:
Advertising date: 20th March 2025
Closing date: 27th March 2025
We welcome your application. Please note this vacancy may close before the closing date above, should an appropriate number of applications be received.
Person Specification:
Education and Qualification (Essential):
* NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
* Audio Typing qualification or demonstrable equivalent experience
* General level of education to O-Level/ GCSE or equivalent
Knowledge and Experience (Essential):
* Knowledge of NHS Policies and Procedures
* Working knowledge of Microsoft applications, including e-mail communication
* Ability to maintain and update Patient Information Systems e.g. RiO
* Good working knowledge of office procedures
* Previous secretarial/clerical experience
* Ability to uphold confidentiality at all times
* Able to prioritise and plan own workload
Skills and Competencies (Essential):
* Excellent communication and interpersonal skills, both verbal and written
* Minute-taking skills
* Good organisational and planning skills
Additional Requirements (Essential):
* Must be able to meet the mobility requirements of the post, in providing cover for other teams as and when agreed
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details:
Employer Name: Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust
Address: Molineux NHS Centre, Newcastle upon Tyne, NE6 1SG
Employer's Website: https://www.cntw.nhs.uk/careers/
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