Major Incident Manager Job Description We are supporting one of our Glasgow based clients whom are looking to onboarding a Major Incident Manager for an initial 6 month contract. You will be joining a team that are responsible for critical service restoration through the operational Major Incident Management process. The role requires leading major service incidents to successful full recovery, documentation and monitoring the progress towards resolution for all incidents and potential ongoing problems. This is a fully remote role, supporting a 24/7/365 incident management function. Thus, you will be required to work out of hours/on standby to support incidents and major IT releases. The role involves collaboration with technical teams and stakeholders through various communication channels to ensure effective service restoration and continual service improvement. Top Skills; 5 years Major Incident Management experience within Enterprise level environments (500 users). Strong experience in Facilitating the running of an incident end to end. Ability to work on-call weekend work - 1 in 5 weekends. Strong multi-tasking skills. Strong documentation skills. This role will be fully remote as mentioned and will be Inside IR35 for reference. Please apply within to find out more information on this role. Location Glasgow, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.