Job Description
Trade Counter Assistant Location: East Sussex Salary: Up to £30,000 (Dependent on Experience) + Generous Bonus Job Type: Full-time, Permanent (44 hours per week)Job OverviewWe are seeking an enthusiastic and customer-focused individual to join a well-established plumbers merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.Key ResponsibilitiesTrade Counter Assistance:Provide excellent customer service, assisting customers with product selection and inquiries.Accurately process sales transactions and manage account-related queries.Build and maintain strong customer relationships to encourage repeat business.Promote new products, special offers, and seasonal promotions.Handle telephone and email inquiries promptly and professionally.Candidate Requirements:Previous experience in a plumbers' merchant environment is preferred.Strong customer service and communication skills.Basic knowledge of plumbing and heating products is advantageous.Excellent organisational skills and attention to detail.A proactive approach and ability to thrive in a fast-paced setting.TPBN1_UKTJ