JOB TITLE: Service Engineer: Materials Handling
THE COMPANY
Our well-established Client has over 20 years of experience. They have earned a deserved reputation for the quality of both their products and service in the handling industry. They offer a myriad of solutions, but their core products include Manual Pallet Trucks, Electric Pallet Trucks/Stackers/Pickers, Aluminium Sack Trucks, etc. They pride themselves on being a one-stop shop for their customers and their passion and commitment to always working to the highest standards.
THE ROLE
Field Service Engineer is a key role within the business responsible for on-site repairs and breakdowns of electric/manual pallet trucks, stackers, and order pickers. Ensuring customer care levels are of the highest standards and the department runs efficiently and effectively.
KEY RESPONSIBILITIES
* Basic troubleshooting, installation, maintenance, and repair of equipment.
* Preventative Maintenance.
* Managing repair parts.
* Filling out customer service logs and internal service records.
* Maintaining tools and test equipment and ensuring they are properly calibrated.
Basically, the successful Field Service Engineer visits client sites to repair/maintain their range of material handling products.
THE CANDIDATE
Our client is looking for a Field Service Engineer possessing the following skills and attributes:
* Previous experience of working with technical equipment.
* Ability to work in a technical environment: an understanding of parts.
* Working to high levels of customer service.
* Experience of working with people.
* Excellent problem-solving and critical analysis skills with attention to detail.
* Take pride in the work you do.
* Full driving licence.
Experience of repairing manual handling equipment, although advantageous, is not required as full training will be given to the right technically adroit person.
SALARY: GBP32,000 - GBP35,000 + Overtime + Quarterly Bonus + Annual Bonus + Company Van
LOCATION: South
Good locations for this role include:
* Crawley
* East Grinstead
* Reigate
* Dorking
* Haywards Heath
* Burgess Hill
* Southwater
* Uckfield
* Guildford
* Brighton
CONTRACT: Permanent
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT, and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
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