Job summary We are looking for an enthusiastic and well-motivated individual to work in The Surgical Pre-assessment Clinic as a Healthcare Assistant. You will become part of a small team, who carry out pre-operative investigations to patients prior to elective surgical admissions. You will attend the Healthcare Assistant GROW Programme for full training. This includes mandatory training (the training that all clinical staff at the hospital complete), you will be taught the fundamental skills you need to perform your role and attend the Caring with Kindness programme (essential learning from patient experience). The course is very practical - you will have plenty of time to practice new skills before you start your new role. Main duties of the job You will be required to work under the direct supervision of the registered nurse within the team to deliver patient care to a high standard. Working independently and as part of a team, you should be organised and have the ability to use team building skills. You will have a good understanding of IT and be able to accurately document paperwork, paying close attention to detail. You must be willing to undertake training to enable you have the skills to deliver the best care our patients deserve. Good communication skills are essential in this role, written and verbal. You must be competent in using a computer; ability to use the PAS system is desirable but not essential as training will be given. Previous experience in clinics is essential. Experience in pre-operative tasks such as carrying out swabs, ECG's, venepuncture and routine observations are desirable, however, not essential, as training will be given for the right candidate. You will participate in the day to day running of the pre-assessment facility. Duties will include stocking up, ordering stock, session preparation, carrying out the pre-operative investigations and supporting the nursing team in the smooth running of the clinics. The clinic is open Monday to Friday 08.00 - 18.00. About us There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken. Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond. At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too. Date posted 21 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time Reference number 426-709-25EG Job locations The Queen Elizabeth Hospital Gayton Road King's Lynn PE30 4ET Job description Job responsibilities For further information and details of the post, please refer to the Job Description and Person Specification. Job description Job responsibilities For further information and details of the post, please refer to the Job Description and Person Specification. Person Specification Qualifications/training Essential NVQ Level 2 Desire and ability to develop new skills Good standard of school education Desirable ECG Training Patient Centre Training Venepuncture Experience Essential Previous health care experience Managing own time and resources Experience of working as part of a team Desirable Experience of working with people in a clinic setting Skills, abilities and knowledge Essential Ability to work in a team Good organisational skills Ability to work to deadlines and remain focused when working alone Knowledge and understanding of the Healthcare Assistant role within the team Understanding of confidentiality Aptitude Essential Flexibility Supportive and caring attitude Person Specification Qualifications/training Essential NVQ Level 2 Desire and ability to develop new skills Good standard of school education Desirable ECG Training Patient Centre Training Venepuncture Experience Essential Previous health care experience Managing own time and resources Experience of working as part of a team Desirable Experience of working with people in a clinic setting Skills, abilities and knowledge Essential Ability to work in a team Good organisational skills Ability to work to deadlines and remain focused when working alone Knowledge and understanding of the Healthcare Assistant role within the team Understanding of confidentiality Aptitude Essential Flexibility Supportive and caring attitude Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Queen Elizabeth Hospital King's Lynn NHSFT Address The Queen Elizabeth Hospital Gayton Road King's Lynn PE30 4ET Employer's website https://www.qehkl.nhs.uk (Opens in a new tab)