Are you experienced in facilities management with a strong background in customer service? Ready to elevate your career? We have an exciting opportunity for you to support the operations of a leading Designer Outlet in South Wales. If you’re passionate about delivering operational excellence and making a direct impact, this could be your next big step What You'll Be Doing: Managing facilities and contractor management across hard and soft services. Liaising with tenants and local authorities, including police and fire services, to ensure safety, compliance, and customer satisfaction. Reporting directly to the Facilities Manager, ensuring seamless communication and execution of priorities. Assisting in budget management and delivering operational efficiency. Enforcing compliance with Health & Safety regulations and supporting audits and emergency planning. Why Explore This Role: Be part of a dynamic team: Work alongside experienced and passionate professionals and learn from their expertise. Career progression opportunities: The current Facilities Executive has advanced into another role within the company. Make a lasting impact: Play a crucial role in the centre's development and ensure a seamless experience for staff, tenants, and visitors. Expand your expertise: Gain exposure to Capex projects and enhance your professional expertise. To Be Successful, You Will Need: Proven experience in facilities and contractor management. A customer-focused mindset with a preference for retail experience. Confidence in handling budgets and achieving cost efficiencies. Ability to build effective relationships with stakeholders, including tenants and local authorities. IOSH qualification (preferred). The advertised salary is up to £36,000 including a very competitive wider benefits package. If you are interested in find out more, please send you CV to sally.ridgwayfoundationrecruitment.com