WHAT YOU WANT TO KNOW o Onsite parking o Competitive salary o UK leading Print Company o Hertfordshire area ROLE DETAILS o Collaborate closely with the Production Controllers, Production Manager, and Team Leader to ensure a thorough understanding of client expectations and deliverables, ensuring a high standard of brief clarity. o Build strong working relationships with external suppliers to gain a deep understanding of production processes, item assembly, and the complexities of the collation and packing stages. o Manage the operational aspects of product manufacturing, ensuring maximum efficiency throughout the process. o Stay informed about ongoing projects, aiming to reduce production costs and timelines while minimizing material and time waste, from quoting to final production. o Deliver tasks on time, to specification, and to the highest quality standards. If delays or issues arise, promptly escalate to the Production Manager and/or Account Manager with proposed solutions. o Maintain clear and consistent communication with the Account Management team and clients, providing regular updates on job progress, challenges, and solutions. o Keep your knowledge up to date on MIS systems, as well as product, material, and technical process advancements. o Continuously seek opportunities for improvement in client work, ensuring high standards are met and exceeded. ESSENTIAL EXPERIENCE o Previous use of Optimus is preferred o Some knowledge of print production practices and processes o Good knowledge of print materials and how it can be packed without being damaged in transport o High level of attention to detail o Good Excel skills to work out correct weights / correct transport o Able to work under pressure and to tight deadlines o Ability to communicate effectively internally with colleagues and externally with clients o Good relationship building and negotiation skills o 2 years’ experience with packing / shipping o Analytical thinking skills o Professional approach to problem solving and internal customer relations o Reliable, trustworthy and conscientious o Effective and collaborative team player o Prepared to listen and learn from others o Ability to be flexible and adaptable to priorities and business needs EXPERIENCE REQUIRED o Team player o To be known for 'making things happen’ through great service o A pro-active and 'can do’ attitude