Locations: Field Based - Shetland (ZE), Orkney (KW), Lewis and Harris (HS), Oban (PA), Falkirk (FK), Aberdeen (AB), Edinburgh (EH), Newport (NP), Southampton (SO), Hereford (HR), North/Northwest Wales (LL), York (YO), Inverness (IV), Bath (BA), Blackpool/Lancashire (FY), Perth (PH), Leicester (DE, NG & LE), Darlington/Northallerton/Catterick/Bernard Castle/Richmond (DL), North & West Central London (N & WC)
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical, Resilience
About OVO:
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences, and backgrounds to join us.
Role Overview:
We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. In this role, you’ll be working at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
Your key outcomes will be:
* Delivering the highest possible level of customer satisfaction by becoming a brand ambassador.
* Engaging with customers on the benefits of smart meters and how to monitor and reduce their energy consumption.
* Continuing to develop with support and coaching from mentors and your Manager.
* Ensuring you have the right materials stocked in your van and a proactive approach to pre-visit communication.
* Identifying unsafe conditions and taking appropriate actions.
* Collaborating with peers and colleagues to ensure we meet customer needs.
* Taking ownership of your work and refreshing your knowledge and skills regularly.
* Carrying out risk assessments to ensure safety.
Minimum Requirements:
* Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
* Have a minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
* Hold a current full manual driving license (with up to 6 points).
* Demonstrate key behaviours that align with our OVO values.
* Value different perspectives and create an inclusive working culture.
* Comfortable talking to & helping customers in their homes.
* Great at multitasking and handling your time effectively.
Benefits:
We offer a range of benefits including 34 days of holiday, healthcare cash plan, private medical insurance, gym membership, and discounts on OVO Energy plans.
Inclusive Culture:
We are committed to building a truly inclusive and diverse workplace. We have 8 Belonging Networks at OVO, led by our people, for our people.
If you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d love to hear from you!
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