We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What you will do:
1. As a Credit Analyst Support in our Asset Finance team, you will provide excellent customer service to our Broker, Business Development Directors and Credit Analyst communities.
2. Gather information and data from all available internal sources and ensure it is loaded onto our systems efficiently and correctly.
3. Look into organisational structures to identify key individuals/parties to comply with our Know Your Customer (KYC) and Financial Crime policies.
4. And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
1. Ability to deal with high volumes of enquiries, obtaining further information where necessary, following agreed processes and making sure that information is presented accurately and quickly.
2. Excellent time management skills.
3. Ability to multi-task.
4. Be highly accurate with a real eye for detail and a desire to deliver excellent customer service.
5. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
Our promise to you…
1. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
2. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
3. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!
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