We are currently seeking a People Systems Specialist on a 18 Month Fixed Term Contract. The People Systems Specialist is a subject matter expert (SME) in people systems, responsible for optimizing and supporting the technology platforms that underpin the organization’s HR and people processes. This role will drive business change through strong functional expertise, ensuring that people systems are effectively utilized to meet organizational needs. The specialist will collaborate with stakeholders across the business to align system capabilities with strategic objectives, deliver enhancements, and provide day-to-day system support.
Responsibilities:
System Expertise and Management
* Serve as the internal SME for people systems with Primary Focus on supporting UKG Kronos (WFC and Dimensions)
* Oversee the configuration, maintenance, and optimization of people systems to meet business requirements.
* Ensure data integrity across systems through regular audits and checks.
* Identify opportunities for process improvement and automation within the HR technology landscape.
Change Management and Support
* Partner with HR, IT, and other business functions to support system-related change initiatives.
* Provide functional expertise during system implementations, upgrades, and integrations.
* Collaborate with stakeholders to gather requirements, document processes, and design solutions.
* Develop and deliver training and resources to ensure effective adoption of system changes.
Stakeholder Collaboration
* Act as a bridge between technical teams and HR/business stakeholders, translating technical details into business language and vice versa.
* Engage with external vendors and service providers to resolve issues and implement solutions.
* Support business leaders in leveraging system capabilities for decision-making and reporting.
Compliance and Governance
* Ensure systems are compliant with relevant data protection and privacy regulations (e.g., GDPR).
* Maintain accurate and up-to-date documentation on system processes and configurations.
* Monitor and manage system access controls to ensure security and confidentiality.
Essential Criteria:
* Deep functional knowledge and hands-on experience with UKG Kronos WFC and Dimensions (WFM Pro)
* Strong understanding of core HR processes, time and attendance and payroll
* Proven track record in managing system configurations, implementations, and integrations.
* Experience working as a business partner to support change management initiatives.
* Advanced proficiency in data analysis and reporting tools.
* Strong problem-solving skills with the ability to troubleshoot and resolve system issues effectively.
Desirable:
* Familiarity with integrations and data migration processes.
* Experience with dealing with support and ticketing systems (e.g Service Desk)