Position: In Store Cleaning Manager | Onsite | Retail Supermarket
Location: Oldbury | B69 3DB
Salary: £23,400.00 per annum
Hours: 36 Hours per Week | 6 days out of 7 | Sundays Off
Shift Patterns: Early morning starts 4.00am – 10.00am
Own transport would be desirable. Candidates that live within walking distance would be considered too.
Job Purpose:
Our client is a national Facilities Management Company actively recruiting for an In Store Cleaning Manager, working within a Supermarket Retail Store.
Responsible for driving operational performance in a high-profile site, delivering excellent service and demonstrating continuous improvement in service delivery, process & engagement with both colleagues & clients. The Hygiene Manager will act as a single point of contact for all cleaning and Soft Services issues across the site, looking after a team of up to 30 cleaners in a fast-paced and demanding distribution environment.
Key Responsibilities:
* Demonstrate company values and lead by example at all times.
* Provide a key interface between on-site client (customer) and the contracted service providers on a day-to-day basis.
* Monitor and report on service level agreements and key performance indicators internal and external.
* Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.
* Provide a continuous improvement review and development of initiatives to improve or rationalise services or processes to achieve optimum performance and full customer engagement.
* Ownership and management of departmental audits and statutory compliance plans to achieve and maintain legal status.
* Develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.
* Manage the performance of staff in consultation with an appropriate HR representative, taking necessary actions to develop staff or improve performance.
Experience Requirements:
* FM experience across Soft Services, ideally in a retail environment.
* Excellent written and verbal communication skills.
* Previous experience of managing a team.
* Proficient in using IT / Microsoft programmes (Outlook & Excel).
* Sound knowledge of Health and Safety and COSHH legislation. Responsibility for the Health, Safety and Welfare of self and others and compliance with Health and Safety Regulations.
* Ensure confidentiality, releasing confidential information obtained during the course of employment only to those acting in an official capacity.
* Comply with the requirements of the Data Protection Act.
* Comply with the company’s policies on equal opportunities.
Candidates will have a proven background in Hygiene/Cleaning Management ideally within a fast-paced retail environment.
An immediate start is available. To apply, please submit your CV in the strictest of confidence to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
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