Job summary
Operational Support Officer - 22.5 hours per week (Carlisle or Whitehaven)
As a Trust, we place great emphasis on looking after and supporting our staff to enable them to provide excellent care. We recognise that supporting the health and wellbeing of our workforce is one of the most important things we can do and directly impacts the care that staff and teams can provide to our patients and communities.
Our core Occupational Health Team are key to this agenda. The team have responsibility for new starter health screening, risk assessments, vaccination and immunisations, advising on fitness to work and promoting all areas of staff wellbeing. The team are based over two sites, with departments at both West Cumberland Hospital and the Cumberland Infirmary.
This role will provide support to the implementation of Occupational Health and Wellbeing systems and projects as required. This includes project support and coordination, high quality data input, analysis and reporting, and working alongside the Admin Team Lead to support the Operational Service Lead.
Main duties of the job
* Provide day to day system and project support in the department and ensure appropriate investigation of any errors or problems with reporting or governance systems.
* Maintain high quality data and reports from the Occupational Health and Wellbeing systems.
* Produce accurate and timely Key Performance Indicators (KPIs) for Trust meetings, General Management, Finance and other relevant parties.
* Support the Operational Lead to manage the implementation of new systems with all stakeholders and ensure effective communication, ensure potential blocks and difficulties are communicated to the Operational Lead.
* Support the Operational Lead to implement an effective system of data collection to evaluate and measure benefits of the service and, share with managers and teams across the Trust.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Date posted: 28 March 2025
Pay scheme: Agenda for change
Band: Band 5
Salary: £29,970 to £36,483 a year Per annum pro rata
Contract: Fixed term
Duration: 12 months
Working pattern: Part-time, Compressed hours
Reference number: 262-A-25-6973288-A
Job locations
Cumberland Infirmary, Carlisle, Cumbria, CA2 7HY
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