Job summary We are looking for an enthusiastic, motivated and committed individual to join our dynamic team on Ward 10E Vascular/General Surgery. The environment offers opportunities to expand your experience if you looking to pursue a career in surgical unit setting or other avenues within the Trust. It will also provide you with vital skills in your journey of a Health Care support worker. You will need to provide the highest standard of individualised and holistic patient care in conjunction with working with the other multidisciplinary team, to provide high quality nursing care to patients and their families, in accordance with agreed policies. Main duties of the job The Health Care Support Worker is a member of the ward team who implements prescribedcare and undertakes administrative as directed by the registered nurse to:? Assists in the provision of high quality patient care.? Ensure that patients arriving on the ward are assessed and settled within thedepartment.? Ensure the department is clean and well stocked.? Ensure that provision of food and drinks is facilitated.? Participate in activities/projects that contribute to improved patient care orexperience. About us Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. Date posted 31 October 2024 Pay scheme Agenda for change Band Band 2 Salary £29,029 a year per annum inc Contract Permanent Working pattern Full-time Reference number 259-3639576RLH-N Job locations Royal London Hospital London E1 1FR Job description Job responsibilities Under the direct supervision of the registered nurse the post holder will: Participate as a member of the team providing the highest standard of patientcare ensuring their comfort and safety. Assist patients, with activities of daily living, respecting individual needs, dignityand privacy in all necessary activities Assist the trained nurses by undertaking basic observations such as temperature,pulse, blood pressure, oxygen saturations, respiratory rate, urine analysis andweights including neurological observations Assist and support trained nurses in obtaining specimens such as stool, urine andMRSA screens Assist patients with their nutritional requirement, which includes ensuringmenus are completed, handling out drinks and food to patients (ensuring theycan reach everything they and are sat in a good eating position) and whereappropriate feed patients Undertake height and weight measurement to assist in the calculation of patientbody mass Assist in ensuring that patients are screen for MRSA Support patients undergoing clinical procedures ensuring their comfort andsafety6 Communicate using appropriate verbal and nonverbal methods in a variety ofsituation that may involve overcoming physical and psychological barriers. Under the supervision of a qualified nurse, organise own workload and assistpatients in all activities of daily living Provide direct technical assistance to registered nursing staff when requiredsafely utilising electronic and mechanical/manual equipment. Undertake and record clinical activities and observation such as obtainspecimens following training and assessment as directed by the Registered Nurse Enter and update patient documentation and records, utilising computerisedinformation system where required Observe for and report any change in the condition of patients to the nurse incharge Report all accidents/incidents to the nurse in charge Contribute to the maintenance of work area. E.g. disposal of linen, cleaning andtidying equipment, effective use of resources To deal with patients property in accordance with trust procedure To escort patients to other department such as directed by the nurse in Charge To help reinforce health education advice to patients To protect and maintain patient confidentiality at all time To carry out all duties in a professional manner, adhering to the policies andprocedure of the Trust and conforming to current legislation concerning Healthand safety at Work Be aware of the work in accordance with the policies and procedures of theDepartment and the Trust Maintain the confidentiality of information concerning patients staff and otherhealth care professional7 Be aware of the work in accordance with trust infection control standards Be able to report clinical incidents and be familiar with DATIX to reportincidences To undertake any relevant training and to be active in developing knowledge andskills to support practice, under the guidance of the person in charge Deal with telephone enquires sensitively and initiate appropriate action Receive and direct patients and their relatives in a helpful manner Maintain the clinical area in an organised and professional manner-clean andtidy, well stocked and in good order Demonstrates adherence to policy in the safe care use and storage of medicaland other equipment in the clinical environment Reports faulty equipment in the clinical environment Ensure that patient valuables are handled in accordance with hospital anddepartment policies and procedure Participate in audits, survey and research and development activities undersupervision. Demonstrates own duties to new starters, agency or bank staff Engages with Barts health development Programme for Healthcare SupportWorkers Together with a more senior member of the team, engage with the appraisalprocess. Ensuring your own continuing professional development Maintain statutory and mandatory training requirements Recognise that all people are different and require individual care8 Treat everyone with dignity and respect Keep patient and clerical areas pleasant, safe, clean and tidy Ensure equipment is clean and in good working order Keep waste to a minimum Job description Job responsibilities Under the direct supervision of the registered nurse the post holder will: Participate as a member of the team providing the highest standard of patientcare ensuring their comfort and safety. Assist patients, with activities of daily living, respecting individual needs, dignityand privacy in all necessary activities Assist the trained nurses by undertaking basic observations such as temperature,pulse, blood pressure, oxygen saturations, respiratory rate, urine analysis andweights including neurological observations Assist and support trained nurses in obtaining specimens such as stool, urine andMRSA screens Assist patients with their nutritional requirement, which includes ensuringmenus are completed, handling out drinks and food to patients (ensuring theycan reach everything they and are sat in a good eating position) and whereappropriate feed patients Undertake height and weight measurement to assist in the calculation of patientbody mass Assist in ensuring that patients are screen for MRSA Support patients undergoing clinical procedures ensuring their comfort andsafety6 Communicate using appropriate verbal and nonverbal methods in a variety ofsituation that may involve overcoming physical and psychological barriers. Under the supervision of a qualified nurse, organise own workload and assistpatients in all activities of daily living Provide direct technical assistance to registered nursing staff when requiredsafely utilising electronic and mechanical/manual equipment. Undertake and record clinical activities and observation such as obtainspecimens following training and assessment as directed by the Registered Nurse Enter and update patient documentation and records, utilising computerisedinformation system where required Observe for and report any change in the condition of patients to the nurse incharge Report all accidents/incidents to the nurse in charge Contribute to the maintenance of work area. E.g. disposal of linen, cleaning andtidying equipment, effective use of resources To deal with patients property in accordance with trust procedure To escort patients to other department such as directed by the nurse in Charge To help reinforce health education advice to patients To protect and maintain patient confidentiality at all time To carry out all duties in a professional manner, adhering to the policies andprocedure of the Trust and conforming to current legislation concerning Healthand safety at Work Be aware of the work in accordance with the policies and procedures of theDepartment and the Trust Maintain the confidentiality of information concerning patients staff and otherhealth care professional7 Be aware of the work in accordance with trust infection control standards Be able to report clinical incidents and be familiar with DATIX to reportincidences To undertake any relevant training and to be active in developing knowledge andskills to support practice, under the guidance of the person in charge Deal with telephone enquires sensitively and initiate appropriate action Receive and direct patients and their relatives in a helpful manner Maintain the clinical area in an organised and professional manner-clean andtidy, well stocked and in good order Demonstrates adherence to policy in the safe care use and storage of medicaland other equipment in the clinical environment Reports faulty equipment in the clinical environment Ensure that patient valuables are handled in accordance with hospital anddepartment policies and procedure Participate in audits, survey and research and development activities undersupervision. Demonstrates own duties to new starters, agency or bank staff Engages with Barts health development Programme for Healthcare SupportWorkers Together with a more senior member of the team, engage with the appraisalprocess. Ensuring your own continuing professional development Maintain statutory and mandatory training requirements Recognise that all people are different and require individual care8 Treat everyone with dignity and respect Keep patient and clerical areas pleasant, safe, clean and tidy Ensure equipment is clean and in good working order Keep waste to a minimum Person Specification Experience Essential Experience of working in a patient care setting or customer facing environment Skills Essential oPatient focused oGood communication and interpersonal skills oCapable of dealing with sensitive and distressing situations oAble to use initiative and co-ordinate own workload oCaring and compassionate oCompetence in recording and basic interpretation of vital signs. Knowledge Essential oBasic Numeracy and Literacy oUnderstanding of some of the special needs of people during illness Qualifications Essential NVQ level 2 or equivalent or willing to work towards diploma level 2 Person Specification Experience Essential Experience of working in a patient care setting or customer facing environment Skills Essential oPatient focused oGood communication and interpersonal skills oCapable of dealing with sensitive and distressing situations oAble to use initiative and co-ordinate own workload oCaring and compassionate oCompetence in recording and basic interpretation of vital signs. Knowledge Essential oBasic Numeracy and Literacy oUnderstanding of some of the special needs of people during illness Qualifications Essential NVQ level 2 or equivalent or willing to work towards diploma level 2 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Barts Health NHS Trust Address Royal London Hospital London E1 1FR Employer's website https://www.bartshealth.nhs.uk (Opens in a new tab)