Job summary
Senior Healthcare Assistant
Band 3
Full-time: 37.5 hours per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for Health care assistants in Outpatients. The role will involve working alongside nursing staff and the wider multi-disciplinary team to provide high quality and effective nursing care.
We are seeking individuals who are enthusiastic, compassionate, flexible, and creative in their approach.
If you have excellent communication and time management skills and a passion for providing the highest standards of care to patients, we would love to meet you.
We offer in house induction and support.
Flexible working options are available to meet the needs of the service.
The post holder will be required to undertake the Care Certificate and MKUH standards within the first 12 weeks of employment.
Interview date: 22 May 2025
This role can not be sponsored.
Main duties of the job
Join #TeamSurgery at Milton Keynes University Hospital
The surgery division at MKUH, which covers specialties including theatres and the Intensive Care Unit, offers a variety of roles and opportunities, both clinical and non-clinical. The division are looking for passionate, enthusiastic and forward-thinking professionals to join the team.
MKUH is one of the leading hospitals in Europe for implementing robotics to assist in surgery, becoming the first in the continent to use the CMR Versius robot for gynaecological surgery. Since its introduction in 2019, the theatres team have completed over 500 surgical cases, the first hospital in the UK to reach this milestone, achieving this in March 2023.
As well as being an innovator in robotics, the Trust is proud to be part of the New Hospital Programme, with plans to expand and increase our surgical capacity to meet the health needs of our communities now and in the future.
With a leading benefits package, and a growing hospital estate to meet one of the fastest growing populations in the country, it is a great time to join MKUH.
Find out more about working in #TeamSurgery at MKUH from the people who work across the division in the video below.
https://www.youtube.com/watch?v=-mYel-Y9nrU
About us
We care We communicate We collaborate We contribute
Flexibility is embraced, with 64% expressing satisfaction with the flexible working patterns available to accommodate diverse needs.(NHS Staff Survey 2023).
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
To assist in the induction of new staff within the department, demonstrating duties to new starters. Lead in setting an example to new starters to ensure safe and effective care.
Support with day-to-day supervision of Healthcare Assistants within the department.
Support with the assessment of Healthcare Assistants competency documents and care certificate.
To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.
Communicate factual information to patients regarding their condition within clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.
Professional
To act at all times in a professional and courteous manner. To ensure compliance with mandatory training. To participate in the Trusts appraisal system be involved in continuous development, keeping up to date knowledge on the Healthcare Assistants role. To participate in department meetings as appropriate. To uphold the Trust Values. To promote the importance of good clinical practice throughout the ward/department, acting as an ambassador for high standards and good patient care at all times.
Please refer to the job description for further details.
Job description Job responsibilities
To assist in the induction of new staff within the department, demonstrating duties to new starters. Lead in setting an example to new starters to ensure safe and effective care.
Support with day-to-day supervision of Healthcare Assistants within the department.
Support with the assessment of Healthcare Assistants competency documents and care certificate.
To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.
Communicate factual information to patients regarding their condition within clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.
Professional
To act at all times in a professional and courteous manner. To ensure compliance with mandatory training. To participate in the Trusts appraisal system be involved in continuous development, keeping up to date knowledge on the Healthcare Assistants role. To participate in department meetings as appropriate. To uphold the Trust Values. To promote the importance of good clinical practice throughout the ward/department, acting as an ambassador for high standards and good patient care at all times.
Please refer to the job description for further details.
Person Specification
Qualifications and knowledge
Essential
GCSE level or Functional Skills in Maths & English or equivalent knowledge NVQ Level 3 or equivalent experience CARE Certificate Knowledge of personal care and activities of daily living Awareness of importance of infection prevention & control Understanding of the importance of safe working practices Understanding of the role of a Healthcare Assistant Desirable
Studying Nursing or Midwifery or similar at university Awareness of NHS policies Assessors training/certificate Experience
Essential
Experience working in a care setting Experience of working in a team Desirable
Previous NHS experience Experience in supporting junior staff Skills
Essential
Ability to demonstrate commitment to high standards of care Accurate record keeping Ability to work under pressure Ability to prioritise tasks effectively at short notice Caring in a professional manner towards patients and their relatives. Good time management Ability to induct, support, assess and develop junior members of staff. Ability to undertake clinical observations and tasks including phlebotomy Desirable
IT Skills Personal and people development
Essential
Commitment to Safeguarding Presents a professional appearance Ability to work within a team Self-motivated and enthusiastic Commitment to working in a caring environment with people of all ages Communication
Essential
Clear spoken and written English Able to show care, empathy and respect to patients and their families Able to communicate with team members, carrying out instructions and feeding back information. Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines. Able to feedback to staff on safe and effective practice. Desirable
Able to feedback on assessments undertaken. Specific requirements
Essential
Able to perform the duties of the post with reasonable aids and adaptations.
Person Specification Qualifications and knowledge
Essential
GCSE level or Functional Skills in Maths & English or equivalent knowledge NVQ Level 3 or equivalent experience CARE Certificate Knowledge of personal care and activities of daily living Awareness of importance of infection prevention & control Understanding of the importance of safe working practices Understanding of the role of a Healthcare Assistant Desirable
Studying Nursing or Midwifery or similar at university Awareness of NHS policies Assessors training/certificate Experience
Essential
Experience working in a care setting Experience of working in a team Desirable
Previous NHS experience Experience in supporting junior staff Skills
Essential
Ability to demonstrate commitment to high standards of care Accurate record keeping Ability to work under pressure Ability to prioritise tasks effectively at short notice Caring in a professional manner towards patients and their relatives. Good time management Ability to induct, support, assess and develop junior members of staff. Ability to undertake clinical observations and tasks including phlebotomy Desirable
IT Skills Personal and people development
Essential
Commitment to Safeguarding Presents a professional appearance Ability to work within a team Self-motivated and enthusiastic Commitment to working in a caring environment with people of all ages Communication
Essential
Clear spoken and written English Able to show care, empathy and respect to patients and their families Able to communicate with team members, carrying out instructions and feeding back information. Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines. Able to feedback to staff on safe and effective practice. Desirable
Able to feedback on assessments undertaken. Specific requirements
Essential
Able to perform the duties of the post with reasonable aids and adaptations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust Address
Outpatients (Dept)
Milton Keynes
MK6 5LD
Employer's website