Job Description
We are looking for a Training Manager to lead the training for our team for our ERP change to Microsoft Dynamics 365 Business Central on a FTC.
You will design, deliver and evaluate training for our colleagues on Business Central, equipping our colleagues to use the system with confidence. This will involve national travel.
Key Accountabilities:
* Complete a full training needs analysis across all departments/roles and assess current skills gap
* Develop and execute a comprehensive training plan, ensuring all end users are proficient in system functionality and adopt new ways of working
* Collaborate with key stakeholders to ensure successful design of role-specific learning paths
* Use a variety of learning methodology to create engaging and impactful training solutions and resources that accommodate varying learning styles and levels of IT/system experience
* Creation of training materials (eg. User guides, video tutorials, elearning, FAQ), delivery of classroom learning and post-go-live support
* Quality assure and evaluate the impact of all learning solutions throughout implementation, utilising all available data to refine the approach as needed
* Work closely with the business and stakeholders to align training content with operational challenges and industry best practice
Essential Skills/Experience:<...