Casual Duty Officer Tendring, Essex Casual Contract £14.60 per Hour The Role We are seeking a proactive and dedicated individual to manage and oversee the daily operations at the Council's Sports Facilities, ensuring the safety and well-being of both staff and customers while maintaining exceptional service standards. The Casual Duty Officer will be tasked with overseeing operations across three sports centres: Clacton Leisure Centre Dovercourt Bay Lifestyles Walton on the Naze Lifestyle Key Responsibilities: Respond effectively to general customer queries and provide exceptional customer service at all times. Ensure sufficient staff coverage is in place to support scheduled activities and services, ensuring safety and efficiency. Supervise and manage staff, ensuring the smooth operation of daily activities. Serve as a key holder, assuming responsibility for the security of the premises, including buildings, equipment, and plant. Provide visible leadership, motivating staff to perform at high levels of efficiency and professionalism. Manage and maintain vending machines, ensuring they are stocked, clean, and in good working order. Oversee the operational aspects of the Pool Plant, ensuring compliance with required standards and maintaining accurate records. Perform routine and emergency maintenance as required. Undertake additional tasks as directed by the Centre Manager to support the smooth running of the facility. Essential Qualifications and Experience: A minimum of GCSE qualifications (or equivalent) including English and Maths. A Level 2/3 qualification in Leadership or Management, or comparable experience gained through professional development. Depending on location, the following qualifications may be required: RLSS National Pool Lifeguard Qualification or other recognised equivalent. Pool Plant Operators Certificate or other relevant qualification. A full UK driving licence with access to a vehicle. This is an exciting opportunity for an individual with a strong background in facility management to contribute to the operation of our sports facilities, ensuring a safe, efficient, and enjoyable experience for all users.