Logistics Is Our Business. People Are Our Passion
Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.
Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.
When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions.
What we offer:
* Highly competitive salary and benefits
* Pension contributions matched up to 10%
* A great working environment
* Working with advanced technologies
* Encouragement of new ideas & innovations
* Empowerment & project ownership
* Future-oriented projects with leading brands
* Hands-on training & skills development
* Domestic and international career opportunities
* Good work/home life balance
* Cycle to work scheme
* Reward and recognition scheme
* Dematic rewards
Tasks and Qualifications:
Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Shift Manager you will be:
* Managing the shift team in day-to-day activities.
* Leading from the front and managing customer expectations.
* Maintaining, repairing and supporting the equipment detailed within the agreed Dematic scope of contract on the Customers site.
* Ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
* Undertaking AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals.
* Undertaking scheduled repairs in accordance with the manufacturers recommendations and industry standard practices.
* Diagnosing Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs.
* Prioritising system faults.
* Compliance with Health & Safety legislation at all times.
* Ensuring quality of output at all times.
* Accurately recording all work undertaken.
* Involvement in continuous improvement and enhancement opportunities.
* Maintaining product flow at all times.
* Ensuring on-site spares are kept to optimum levels.
* Representing the company in a professional manner at all times and maintaining customer relations.
* Adhering to the Quality processes and procedures as set out by the company.
* Fully interacting with the customer in day to day activities.
* Fully embracing and ensuring delivery of key staff processes:
o Team and individual attendance
o Staff discipline
o Staff development identified through Staff Dialogue (appraisal)
* Monitoring and steering third party support contracts to ensure delivery of key service KPI’s.
* Fully interacting with other engineering team leaders to ensure consistency across shifts and best practice is shared.
* Being a point of escalation and control during breakdown situations.
Contributing to the team:
* ONC in Electrical / Mechanical Engineering.
* IOSH working safely (desirable).
* Experience in previously managing a team (desirable).
* Foundation qualifications in people management (desirable).
* Recognised Engineering Apprenticeship.
* A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings.
* Basic understanding of control systems and problem solving techniques.
* Basic understanding of PLC equipment.
* Working at height experience and willingness.
* Previous experience of working with various conveyor systems.
* Good level of PC literacy.
* Understanding of pre-preventive maintenance (PPM) schedules.
* Working knowledge of FEM and BS standards governing the automated warehouse industry.
* Having a continuous improvement mentality.
About Us
KION Supply Chain Solutions (KION SCS) is an operating unit of the KION Group, consisting of the two strong and successful brands Dematic and DAI. Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. The company is headquartered in Atlanta with engineering centers, manufacturing facilities and service centers located in more than 25 countries, and also owns the software company, Digital Applications International Limited (DAI).
DAI, acquired by Dematic in 2020, specializes in logistics automation solutions with offices in the US, UK and Switzerland.
The KION Group is among the world’s leading suppliers of industrial trucks and supply chain solutions and has a global network of more than 42,000 employees. Its portfolio encompasses forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains. Across more than 100 countries worldwide, the KION Group’s solutions improve the flow of material and information within factories, warehouses, and distribution centers.
Our Linde and STILL forklift brands serve the premium industrial truck segment. Dematic is a global leader in automated material handling. Together, we are shaping the future and are among the best in our industry.
Our culture is driven by our shared KION Group values – integrity, collaboration, courage and excellence.
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