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Salary: £25,183 - £25,992 pro rata, plus 10% unsocial hours for qualifying shifts
Hours per week: 30 & 18 hours
Interview date: Thursday 24 April & Friday 25 April 2025
Main duties of the job
Respite Service Promoting Health, Ensuring Care
We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do through trust and respect, empowering people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn.
At Bradbury Manor, we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful activities. We work with families, paid and unpaid carers to ensure that they are also involved and listened to, supporting the customer in the most appropriate way to maximize their independence.
We will provide regular training opportunities to support you in this role, and you will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress.
The successful candidate will be required to work every other weekend as part of their role to meet service demands.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right.
Job responsibilities
1. Work in a person-centred way with customers and promote their wellbeing, choices, dignity, and independence through the key-worker system.
2. Plan activities for and with customers, taking into account differing needs, wishes, and preferences.
3. Create menus considering medical conditions, wishes, preferences, diets, etc.
4. Support customers living in their own home or while visiting the settings.
5. Where appropriate, support customers to understand and maintain their tenancies or license agreements.
6. Support customers moving into or out of the property; to be involved in the planning, preparation, and execution of the move or stay at short break services.
7. Encourage and support customers in their personal, social (including religious), leisure, and work activities.
8. Support customers to maintain and develop relationships.
9. Undertake sleeping-in duties or waking night duties on the premises when required.
10. Act as a link person between the customer and work, college, or leisure establishments.
11. Provide emotional and practical support for customers with everyday issues or when faced with difficult decisions or experiences.
12. Assist/support customers with all aspects of their financial and home management.
13. Assist customers with household tasks.
14. Where required, assist customers in administering their own medicine or administer medication.
15. Seek advice and guidance from Senior support workers and the Team Leader.
16. Only in exceptional circumstances will the postholder be responsible for running shifts and should normally have access to more senior staff members whilst on shift.
17. Focus on the individual, their strengths, choices, assets, and goals through person-centred planning.
18. Communicate with colleagues and others, advising the Senior support worker or Team Leader of any significant risk to a customer as soon as reasonably practical.
19. Maintain regular informal and formal communication links with other colleagues for smooth hand-over at the start and end of a shift.
20. Engage in regular supervision sessions with either the Senior support worker or Team Leader.
21. In the event of a serious incident or accident, contact appropriate outside agencies and your immediate line manager.
22. Accurately complete all records required in accordance with Wiltshire Council policies and procedures.
23. Undertake learning opportunities relevant to the service.
24. Maintain the confidentiality of all information concerning customers.
25. Undertake any other duties as required and appropriate to the job.
26. This post will involve unsocial and weekend working, as well as sleep-in duties.
27. Have a flexible approach and work within a varied rota including on call, evenings, weekends, sleeping-in, and waking night duties.
28. The postholder will need to be physically fit to perform all aspects of the role.
Person Specification
Qualifications
* General Education to GCSE A*-C or equivalent skills and experience.
* Current knowledge of relevant legislation and guidance in relation to safeguarding vulnerable adults.
* Willingness to undertake L2 Diploma in Health & Social Care (Adults).
* Proven ability to use a variety of communication methods effectively.
* Physically fit and able to perform all requirements of the job role.
* Previous experience of building good working relationships and teamwork.
* Proven ability to remain calm and make decisions in difficult situations.
* L2 Diploma in Health & Social Care (Adults) or equivalent.
* Knowledge of First Aid and experience of applying it.
* Awareness of health and safety requirements and able to perform moving & handling safely.
* Knowledge of the principles of Food Hygiene.
* Knowledge of the Person-centred approach.
* Experience of supporting people on a one-to-one basis.
* Driver.
Experience
* Experience demonstrating ability to undertake the role.
* An understanding of relevant procedures and working practices.
* Awareness and understanding of the client group.
* Training and knowledge in a range of procedures and medical equipment to support clients.
* Basic knowledge of Wiltshire Council professional groups and external agencies relevant to the role.
* Sensitivity and empathy to build trusting and supportive relationships with clients and families.
* Care skills and basic knowledge of mobility, nutrition, and financial issues to provide practical and emotional support to clients and families.
* Ability to follow routines, carry out set care plans, and record and monitor changes in client condition.
* Basic literacy and numeracy.
* Ability to communicate one-to-one and in small groups with the relevant client group.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £25,183 to £25,992 a year plus 10% unsocial hours for qualifying shifts.
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