East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Job Summary
This position is based Nationally.
Job Description
Delivery Manager
Location: National*
Closing Date: 21st April 2025
Interviews: w/c 5th May 2025
Grade: Grade 7
(MoJ candidates who are on a specialist grade will be able to retain this grade on lateral transfer)
Salary: London: £61,201 - £69,338
National: £56,532 - £64,048
Working pattern: Full time/ Part time/ Flexible working
Contract Type: Permanent
* We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP.
The Role
We’re recruiting for a Delivery Manager here at Justice Digital, to be part of our warm and collaborative Criminal Injury Compensation Authority (CICA) and Legal Aid Agency (LAA) digital teams. This role aligns against the Delivery Manager profession from the Government Digital and Data Framework.
CICA Digital supports the efficient and accurate process for victims of violent crime to claim compensation. CICA Digital is full of opportunities to make a difference through its strategy to enable end-to-end digital journeys that drive better outcomes, as well ongoing innovation utilising AI to drive efficiencies.
LAA Digital works to deliver swift access to legal aid for those who need it, and efficient payment to providers of those services. We aim to support the future of legal aid with sustainable, user-centred services such as Check if you can get legal aid.
We’re looking for someone with strong interpersonal skills who’ll enjoy working in a delivery-focused, agile environment with multidisciplinary teams. You will contribute to our Agile Delivery community and share your skills and experiences with others across the MoJ and wider government departments.
You’ll be an experienced delivery manager leading a multidisciplinary team throughout the product lifecycle, developing and continuously improving complex digital products. You’ll get support from your people manager, delivery manager peers, the wider delivery community, and from formal learning opportunities to develop in this role.
Working as a delivery manager, you’ll be responsible for building, maintaining and motivating teams; protecting the team and ensuring collaboration to focus on what is most important. You’ll coach team members and facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.
You’ll be an active part of the broader delivery management community, receiving coaching and mentoring from your senior colleagues, and will also have the chance to participate in informal support networks with peers.
More information around what it is to be a delivery manager can be found here. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025.
Key Responsibilities:
* You’ll be responsible for building, maintaining and motivating teams; protecting the team and ensuring collaboration to focus on what is most important.
* You’ll coach teams in agile and lean practices, applying the most appropriate tools and techniques for their situation. You will facilitate a culture of continuous improvement within your team.
* You will proactively manage dependencies and risks to overcome obstacles to delivery helping the team to build and maintain momentum as they progress towards outcomes.
* Build trust with Leaders, Stakeholders and Teams to encourage a culture of experimentation, advocating for lean and agile practices to create better outcomes.
* Be a people advocate - you will help teams evolve their practices for optimal team health and performance. You will be skilled in assessing team health in the context of the systems they operate and in providing feedback, reflections or support.
* Be a community advocate and share your own learnings by contributing regularly to your profession through education, coaching and mentoring and taking part in informal support networks with peers. This may also require you to represent the community to larger audiences inside and outside of government.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person specification
Please Refer To Attached Job Description
Alongside your salary of £56,532, Ministry of Justice contributes £16,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work-life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
How To Apply
Candidates must submit CV and Cover Letter (750 words), which describes how you meet the requirements set out in the Person Specification above.
In Justice Digital, We Recruit Using a Combination Of The Government Digital And Data Profession Capability And Success Profiles Frameworks. We Will Assess Your Experience, Technical Skills And The Following Behaviours During The Assessment Process:
* Changing and improving. You will create an environment where people feel safe to challenge and know their voice will be heard. You will consider the full impact of implementing changes on culture, structure, morale and the impacts on the diverse range of end users, including accessibility needs.
* Delivering at pace. You ensure everyone clearly understands and owns their roles, responsibilities and priorities, making sure that delivery of timely quality outcomes is achieved.
* Working together. You will create an inclusive working environment where all opinions and challenges are taken into account and bullying, harassment and discrimination are unacceptable. You will build strong interpersonal relationships and show genuine care.
* Communicating and influencing. You will communicate with others in a clear, honest and enthusiastic way in order to build trust. You will explain complex issues in a way that is easy to understand.
A diverse panel will review your application against the Person Specification above.
Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.
Should We Receive a High Volume Of Applications, a Pre-sift Based On Agile And Lean Practices Will Be Conducted Before The Sift. The Panel Will Be Conducting a Sift On The Following Criteria From The Person Specification Above:
* Agile and Lean practices
* Team dynamics and collaboration
* Maintaining delivery momentum
Candidates who do not demonstrate examples/details of their experience of the requirements stated under the Person Specification above in their Cover Letter will be rejected on this basis.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
* Name : SSCL Recruitment Enquiries Team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
* Telephone : 0845 241 5359
Recruitment team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
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