About Us
Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this.
We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide.
Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our new platform's potential. So, if you want to help shape the future of betting and gaming, then it's time to join us.
Job Purpose
To work closely with Product and other Engineering teams to ensure that services and components meet and continue to meet all their agreed performance targets and service levels.
You will contribute to the ongoing maintenance and development of our observability platform ensuring the ongoing availability of key service level indicators across the organization to ensure visibility and reporting on our service level objectives. You will help maintain the availability of our platform by supporting engineers with key metrics needed to respond to incidents, proactively monitoring the environment to identify areas of risk and supporting with disaster recovery by improving the automation of key activities and processes across the system.
Job Duties
* Support the business in monitoring our core platforms and services against our target service level objectives.
* Advise and support Engineering teams in providing the correct level of observability when creating and integrating new systems and services.
* Assist with development and ongoing maintenance of our observability platform.
* Provide support and assistance to other Engineering teams in extracting key metrics needed to respond to incidents and help proactively monitor the environment to identify areas of risk.
* Provide support with automation of key processes and procedures to support disaster recovery and help reduce our real time to recovery.
Knowledge, Skills and Experience
Essential
* Highly proficient with monitoring tools and platforms such as Prometheus, Grafana, Loki.
* Experience with Open Source APM via Open Telemetry ingestion and analysis. Grafana Alloy, Tempo, Jaeger.
* Experience with commercial APM solutions such as New Relic, Instana, DataDog.
* Experience with automation, CI and IAC tooling including Ansible, Jenkins, Terraform/Terragrunt.
* Experience with scripting languages such as Python, Bash, Go.
* Good working knowledge of both Linux (CentOS) and Windows 2016 Servers and have good working knowledge of networking protocols.
Desirable
* Software development experience in C#, .NET.
* Strong technical problem-solving skills utilising experience in operational tooling to support.
* Experience in running applications on virtualised infrastructure, as well as adapting services to containers using popular orchestration technologies.
* Experience with Database technologies such as MySQL, MongoDB or Redis and the relevant query language.
What is in it for me?
* £65,000 - £80,000 per annum, depending on experience.
* Flexi-time (start anywhere between 7am and 10am).
Be Rewarded:
* Earn Extra Rewards: Unlock bonuses and incentives to enhance your income.
* Secure Your Future: Build a nest egg with monthly pension contributions, helping you prepare for the future.
* Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family.
* Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you!
* Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it.
* Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences.
Get Recognised:
* Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers.
* Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers.
* Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day.
Feel Valued:
* Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule.
* Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources.
* Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills.
* Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme.
* Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach.
* Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more.
* Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App.
* Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.
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