Are you looking for a career move that will put you at the heart of a global financial institution? Citi's Cash Services team is looking for a senior risk and control practitioner with good knowledge of payments, capable of translating experience and expertise into adaptable guidance and frameworks. An individual with strategic end-to-end vision of the control environment is equally important, and there will be opportunities for chairing/leading forums/committees/senior management meetings with the required level of written and verbal skills.
Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization, and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed.
Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.
Key Responsibilities:
* Oversees the development, implementation, and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
* Drives re-engineering and productivity enhancements, development of new management routines, etc. Design and implement process or program management routines (scheduling, agenda, content, etc.).
* Designs, drives, and performs in-depth strategic reviews of key issues and needs and formulates recommendations with the ability to fully drive implementation.
* Oversees the development, implementation, and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
* Drives consistent process in development and rollout of Business and functional area plans related to movement of funds.
* Builds and enhances a more robust risk management framework for movement of funds, or its related processes, working in coordination with support functions.
* Defines, manages, and reports key business metrics gathering information from support areas and staff.
* Acts as escalation point centrally to communicate and escalate reviews, concerns, and breaches.
* Researches, documents, and exports best practices and common risk, controls, and corrective actions through Framework Papers.
* Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
* Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values.
Qualifications:
* Significant relevant work experience.
* Self-motivated and accountable.
* Excellent communication skills – verbal & written.
* Strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes.
* Ability to be responsible for a strategy, process, or control portfolio.
* Experience with stakeholder management or cross-functional teams.
* Demonstrated leadership, relationship management, and influence management skills.
These relevant experiences would be considered a plus:
* Experienced in Movement of Funds/Payments Operational Risk.
* Processing mapping, Processing Risk, Management Control assessments.
Education:
* Bachelor’s/University degree, Master’s degree preferred.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week) but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
* Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
* A discretional annual performance-related bonus.
* Private medical insurance packages to suit your personal circumstances.
* Employee Assistance Program.
* Pension Plan.
* Paid Parental Leave.
* Special discounts for employees, family, and friends.
* Access to an array of learning and development resources.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Job Family Group: Risk Management
Job Family: Operational Risk
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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