The University of Oxford Gardens & Museums are looking for an enthusiastic and service-driven IT & AV Officer to join the Gardens & Museums IT Team.
About the role
Gardens & Museums IT are a customer-orientated IT Team that provides IT and AV services, systems and solutions across the University’s four Museums, the Botanic Garden & Arboretum and the GLAM Divisional Office.
The IT & AV Officer will be considered as the subject matter expert for Audio Visual Systems & Services within the Gardens & Museums IT Team and will take responsibility or be actively engaged in AV-related initiatives and improvements, therefore needing the relevant skills and experience to fulfil this responsibility.
They will play an important role in the delivery, continuous improvement and support of high-quality IT and AV services across the Gardens & Museums and have responsibility for the maintenance, administration and support of a number of core services, either directly or in coordination with other members of the team.
And as a member of the Gardens & Museums IT Team, you will assist in the provision of excellent customer service and IT support across the Gardens & Museums – troubleshooting user problems and, where appropriate installing and upgrading IT equipment.
This is a full-time, permanent role, working 37.5 hours per week onsite.
About You
You will be a customer-focused IT professional who thrives on providing excellent service and technical solutions to fulfil a variety of requests and maintain an extensive portfolio of IT systems and services.
What We Offer
As an employer, we genuinely care about our employees’ well-being, and this is reflected in the range of benefits that we offer, including:
An excellent contributory pension scheme
38 days of annual leave
A comprehensive range of childcare services
Family leave schemes
Cycle loan scheme
Discounted bus travel and Season Ticket travel loans
More information is available at
Diversity
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.
How to apply
You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.
We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Carl Parker, Head of IT Service Delivery, who can be contacted with enquiries relating to the role ( carl.parker@glam.ox.ac.uk). Further information on the Gardens & Museums IT Team can be found on the Gardens & Museums IT Website: General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department ( recruitment@glam.ox.ac.uk).
Only applications received online by 12.00 midday (BST) on Monday 7th April 2025 can be considered. Interviews are expected to take place during the week commencing Monday 21st April 2025 (not including Easter Monday).