Employer Gloucestershire Health and Care NHS Foundation Trust
Employer type: NHS
Site: Southgate Moorings, Town Gloucester
Salary: £24,071 - £25,674 per annum (pro rata)
Salary period: Yearly
Closing: 11/02/2025 23:59
Interview date: 20/02/2025
Administrator - Respiratory Team
NHS AfC: Band 3
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can, and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
Job overview
The Gloucestershire Respiratory Service is looking to recruit an enthusiastic individual with a proven background in healthcare administration. You will join our team at an exciting stage of our development, as we integrate respiratory services across Gloucestershire.
This role offers an exciting opportunity for a flexible and motivated individual to work alongside Nurses, Occupational Therapists, Physiotherapists, and therapy assistants. There are other experienced administrators that you would be working alongside.
Main duties of the job
Gloucestershire Respiratory Service is a countywide integrated service linking in with primary care and secondary care services. There are four arms to the service which are:
1. Home Oxygen assessment and management including the use of blood gases to direct treatment decisions
2. Respiratory Assessment and treatment
3. Pulmonary Rehabilitation
4. Physiotherapy Clinic for patients with suspected breathing pattern disorders and sputum retention problems
This role involves providing administrative support to all of the services listed above. The ideal candidate will have excellent communication skills at all levels, and will be able to have sensitive conversations with patients who have chronic conditions via email and telephone. The role involves working closely with two other skilled administrators and a wider multidisciplinary team of 20+ staff. The office space is shared with a number of other services and partners within Gloucestershire Health and Care NHS Foundation Trust. There is daily interaction with other teams and also across the wider care system such as GP practices, hospitals, and our community partners.
Strong computer skills, the ability and willingness to learn new platforms such as SystmOne, Sunrise, Air Liquide, e-RS are essential.
Working for our organisation
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity, and provides a sense of belonging and trust.
Detailed job description and main responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.
Person specification
Qualifications
* A-C English and Maths GCSE (O-level)
* NVQ Level 3 in administration or equivalent experience
Experience
* Evidence of relevant administrative experience
* Experience of telephone calls with public good
* Evidence of computer literacy
* NHS administrator experience
* System experience (e.g. S1)
When joining us, as well as becoming part of a team that makes a difference, we also offer:
* Free car parking at many of our sites
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
* A multi-professional preceptorship programme for all Newly Qualified Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals, and Return to Practice Practitioners.
* Generous NHS pension and enhanced pay if you work unsocial hours
* Flexible, family friendly, and agile working opportunities
* Recognition and long service awards
* Fast Track physiotherapy
* Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme, and discounts on travel, leisure, and retailers.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
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