Medical Secretary - Breast Services - Band 3
We are looking for a Medical Secretary who will be responsible for supporting the clinical team in delivering high-quality patient care and ensuring a comprehensive secretarial and administrative service is provided to the medical staff and their teams. The post holder will report to the Support Manager and ensure the CQUIN typing target and validation is completed accurately and in a timely manner.
Main Duties of the Job
Patient administration underpins the patient journey and supports clinical teams in delivering high-quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretary is the hub of effective patient administration in the Business Unit.
The Medical Secretary:
* Ensures a comprehensive secretarial and administrative service is provided to the medical staff and their supporting team.
* Provides cover for colleagues in their absence to maintain service levels.
* Coordinates the elective access process with the Elective Access Clerk and ensures that all available capacity is used.
* Works with the Support Manager regularly to ensure the whole of the patient pathway runs smoothly with minimal delays ensuring the Trust achieves locally and nationally agreed standards.
* Actively manages patient waiting lists and ensures patient pathways are updated to minimize validation backlogs and data quality issues.
* Regularly validates to ensure data quality.
About Us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence of significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust. Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory pediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organizations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Person Specification
Qualifications
* Typing, Audio and Word/Text Processing skills to RSA II or equivalent.
* GCSE English Language Grade C or equivalent.
* 4 GCSE C or equivalent.
* NVQ 2 or equivalent Business administration.
* Audio skills to RSA II standard or equivalent.
Previous Experience
* Knowledge of medical terminology.
* Previous experience in an office environment.
* NHS experience.
* Ability to complete tasks accurately and efficiently.
* Ability to work on own initiative and prioritize workload to achieve deadlines.
* Good written and verbal communication skills.
* Ability and confidence to communicate at all levels.
* Competent Microsoft Word User.
* Ability to operate office equipment, e.g. Fax, Photocopier.
Specific Requirements
* Conscientious in the standard of work produced.
* Ability to work to tight deadlines and as part of a team.
* Clear understanding of the importance of confidentiality.
* Adaptable to change.
* Readiness to try new things.
* Ability to recognize when to seek appropriate assistance from colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,071 to £25,674 per annum, £12,035 - £12,837 pro rata.
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