To be a key member of a multi-disciplinary team, who will be available to support and advise staff in care homes on the prevention and proactive management of the needs of older people. The key aims of the service are to reduce urgent admissions and attendances to hospital from care homes, reduce unnecessary reactive demand on GPs, and provide a seamless, high quality and integrated approach to caring for people in care homes.
The Quest Nurse will work within a Multi-disciplinary team whose core membership will include:
1. Community Matron(s)
2. Consultant Physician for complex Elderly
3. Community Pharmacist
4. Therapist (Occupation therapist or physical therapist)
5. Community older people's mental health professional
6. Administration support
Main duties of the job
To be a key member of a multi-disciplinary team, who will be available to support and advise staff in care homes on the prevention and proactive management of the needs of older people. The key aims of the service are to reduce urgent admissions and attendances to hospital from care homes, reduce unnecessary reactive demand on GPs, and provide a seamless, high quality and integrated approach to caring for people in care homes.
The Quest Nurse will work within a Multi-disciplinary team whose core membership will include:
1. Community Matron(s)
2. Consultant Physician for complex Elderly
3. Community Pharmacist
4. Therapist (Occupation therapist or physical therapist)
5. Community older people's mental health professional
6. Administration support
About us
Calderdale and Huddersfield NHS Foundation Trust is an exceptional place to work with many amazing teams of hard working and dedicated staff, delivering high standards of patient care. We have made significant changes in the way we work to meet the challenges of the changing NHS. This is an exciting time for our continuing development and we are ensuring that the organisation is fit for purpose by introducing and embedding new skills and behaviours.
Job description
Job responsibilities
Clinical Duties
1. Provide high quality, comprehensive, holistic and timely assessments and treatments for patients and their families under the guidance of the Quest Matron, using an assessment process to achieve patient focused care at all stages of their care including palliative stage.
2. Negotiate goals for lifestyle modification.
3. Be proactive in health promotion, provide patients and carers with information and advice about their condition ensuring the best level of understanding and promote self-care and management at all times.
4. Utilise counselling skills to support patients, carers and staff, whilst remaining aware of limitations and other specialist resources available.
5. Maintain clear, concise and up-to-date clinical records, in line with NMC Record keeping guidance.
6. Maintain and develop relevant expertise and knowledge related to the intricacies of caring for patients with complex health needs.
7. Ensure open channels of communication with both internal and external agencies, to achieve a coordinated service to patients and their families.
8. Demonstrate a high level of interpersonal skills, self-awareness and empathy in all communications.
9. Provide education, training and support to the nursing and care home team and ensure the highest standards of care are provided for patients.
10. Assist the care home staff in the delivery of planned packages of care working to evidence based care plan.
11. Undertake delegated care without direct supervision where appropriate.
12. Observe a personal duty of care when using equipment ensuring own safety and that of others.
13. Contribute to the management of aggressive/ abusive behaviour.
Professional Duties
1. Act as a role model for quality nursing care at all times, promoting the need for effective evidence based interventions and compassionate care.
2. Act as patient advocate at all points of the care pathway.
3. Work within the NMC Code of Conduct at all times.
4. Adhere to national, local and professional standards, guidance and directives relevant to their sphere of practice.
5. Work collaboratively with the commissioners and other providers to ensure a consistent approach to service development.
6. Promote the service through communications and media internally.
7. Frequent contact with staff at all levels including senior clinicians through the delivery of training.
8. Verbal and written communication on data and reports.
9. Formal presentations to teams and groups.
10. Develop and foster effective support networks locally, regionally and nationally and attend appropriate meetings relevant to role.
11. Undertake on-going service review which will shape the service in response to user involvement, professional opinion and audit/survey data along with local and national guidelines/evidence.
12. Ensure electronic record is updated in real time and that data is validated and assured.
13. Adhere to CHFT policies and protocols.
14. Audit work to aid service performance and development.
15. Establish and maintain effective communication pathways including the use of IT systems with relevant health and social agencies and professionals.
16. Communicate relevant and factual information to patients and carers using sensitivity and tact.
17. Report any changes to a patients condition to the appropriate member of the team at the earliest opportunity.
18. Ensure effective communication is maintained for those patients with communication difficulties.
Managerial Duties
1. Ensure adherence to all CHFT protocols, policies and directives within service delivery.
2. Participate in service review and development alongside the directorate team.
3. Work with other appropriate professionals to ensure holistic, comprehensive nursing assessment, care planning, care delivery and referral mechanisms are in place to support patients at appropriate points of their care pathway.
4. Ensure that continuity of care for patients and appropriate specialist nursing or other health and social support is available and accessible as appropriate.
5. Support CHFTs aims and objectives around service delivery and achieving targets.
6. Work closely with the appropriate nurses, matrons/community nurses/Allied Health Care professionals to influence the nursing service and care provision for patients in nursing and care homes.
7. Work in partnership with clinical leads and appropriate members of the MDT to review protocols and policies and help develop new ones where appropriate.
8. Work with the identified clinical leads and appropriate members of the MDT to support the reviews of all patient/carer information and the production of appropriate new information.
9. Within the framework of clinical governance, work continuously to improve quality and safeguard standards of care.
10. Attend regular relevant meetings (internal and external) and provide effective channels of communication within the team as required.
11. Maintain a flexible approach and develop the role according to needs.
12. Participate in and promote patient and public involvement in the QUEST service.
13. Develop relevant educational resources for patients, carers and staff.
Financial Duties
There are no financial duties required in this post.
Managing self
* Participate in regular supervision.
* Attend all mandatory training.
* Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
* Comply with all Trust policies, procedures and protocols.
* Carry out duties with due regard to the Trusts Equal Opportunity Policy.
* Seek advice and support from Line Manager whenever necessary.
* Maintain professional conduct including appearance at all times.
* Ensure maintenance of Professional Registration.
Person Specification
QUALIFICATIONS / TRAINING
Essential
* First level registered nurse
* Evidence of continuing professional development
Desirable
* Teaching Qualification
* Non-medical prescriber or willingness to undertake this
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
* Extensive community experience
* Evidence of skills in the management of patients with complex long term conditions
* Recent relevant experience of end of life care
* Experience of multi-agency working
* IT awareness
* Demonstrate evidence of training around treatment/support for patients with long term conditions
* Awareness of CHFT values and vision
Desirable
* Expert clinical knowledge related long term conditions and disease management
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
* High level of presentation skills and delivery of training
* Excellent communication skills.
* Sensitive and empathic
* Prepared to work flexibly
* Ability to identify own strengths and limitations
* Ability to work independently and as part of a team
* Self-motivated and able to use own initiative
* Able to organise own workload
Desirable
* Recent experience of caring for patients with complex long terms conditions
* Awareness of the effects of chronic illness on patient and family
* Experience of Lone Working
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Beechwood health centre
keighley road
Halifax
HX2 8AL
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