Do you have experience in working with vulnerable people with complex needs in a Housing or Support related role? West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling collections, planning, housing, leisure, community safety and environmental health. The Council has an ambitious Council Plan focussed on a range of important priorities including climate action, strong local communities, and a vibrant district economy. We want to deliver excellent modern services whilst ensuring the financial sustainability of the Council. We also want to continue working in close partnership with our local communities and other important partners. The Housing Team are looking for a proactive / self motivated person to work within the Team to provide advice to people with complex needs who are in housing crisis. It is vital for this role to be able to work from the Witney offices at least 3 days a week. You will be working with other dedicated Housing Professionals: In a fast passed, professional environment Providing advice and support to our most vulnerable group of clients With the aim of preventing homelessness where possible About the role… The Homeless Prevention - Complex Needs Officer role will provide comprehensive homelessness prevention advice to applicants with complex needs on behalf of West Oxfordshire District Council. The Homeless Prevention - Complex Needs Officer will work with applicants to find solutions to their housing difficulties and thereby prevent homelessness occurring. The role will include implementing the provisions of the Councils Choice Based Lettings scheme and the Homelessness Reduction Act by working closely with the customer and a range of partner agencies to prevent homelessness occurring by: Undertaking assessments relating to support needs, housing issues and Duties owed under Homelessness legislation Managing a caseload of clients with changing and often conflicting priorities Whilst motivating and enabling clients to source solutions to thier housing crisis Working with multiple partner agencies, both internal and external to find the best outcomes for the person This is a new role which will cover West Oxfordshire. Within the District, there are plenty of places to see and visit whether you love hiking or cycling. With our agile working ethos: you will be spoilt for choice. You will need… Experience of working in a Housing, Supported Housing or Homelessness focused service Experience of working with vulnerable people Experience of working with people with complex needs Experience of working in an office based environment and as part of a team Experience of multi-agency working Experience recording and dealing with data accurately and effectively Special Conditions… A full UK Driving licence BPSS For more information about this role please see the Job Description/Person Specification. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. What can we do for you… Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.