Your new company Hays are working with a successful organisation in Kingswinford who are looking for an Italian and/or German and/or Dutch-speaking credit controller to join their finance team. Your new role The role is reporting to the Credit Control Supervisor and will be part of a team of 6, tackling some older, aged debt, and clearing up or matching older unallocated balances / credits in conjunction with this. You must have a good standard of English and Italian and/or German and/or Dutch (written and spoken), and a tenacious, proactive attitude to completing these tasks. Shared Responsibility for Europe, RoW and UK Sales Ledgers and for chasing aged debt. Maintenance of Sales Ledger(s). Chasing customers for cash, agreeing next steps and taking customers to be legal where required. Customer query resolution, including chasing up other departments for action. Managing the Credit Control email box. Requesting and/or raising credit notes, as required. Open pro forma accounts Performing credit checks, as required. Take customer payments using a virtual terminal or otherwise. Cash posting to the ledger and settlement of open transactions. Invoicing customers. Organising and providing relevant paperwork/backup with certain types of invoices. Running, and updating weekly reports and sending out to internal stakeholders. Playing an active role in the continuous improvement of the department. Any other ad hoc admin duties. What you'll need to succeed Prior experience of working within a fast in paced, complex manufacturing business and a European SSC environment. Minimum 5 years working in high volume credit control department. Chasing debt and taking cases legal where agreed. Experience with Microsoft AX/D365 would be a key advantage. Excellent verbal and written communication skills in English, Italian and/or Dutch and/or French. Intermediate knowledge of Word and Excel High level of organisation skills High level of numeracy, accuracy and attention to detail Financially and commercially aware Proactive Team player What you'll get in return Working Mon-Fri 9-5 working full time in the office.35 HoursFriday rota - early finish on a FridayCompany pensionEmployee discountGym membershipLife insuranceOn-site parkingSick PayWellness programme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk