Recoveries Specialist Chorley Monday - Friday - Flexible hours and Hybrid Salary - up to £32k DOE plus bonus(average £350 per month) We are seeking a dedicated Recoveries Specialist to join our clients team in Chorley. They are a very successful Credit Hire company who specialise in all aspects of Motor Claims. As a Recoveries Specialist, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients. Recoveries Specialist Duties: Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements. Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process. Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations. Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients. Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim. Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty. Monitor and achieve individual and team performance targets, contributing to the overall success of the department. Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation. Experience needed; Solid understanding of credit hire principles and liability is highly desirable. Excellent communication and negotiation skills, with the ability to build rapport and influence outcomes effectively. Competent in using relevant software and systems, including claims management systems and Microsoft Office Suite. A proactive approach to problem-solving and a commitment to delivering exceptional customer service. Benefits: Monday-Friday Breakfast provided Bonus structure 23 days holiday Bank Holidays Birthday off work Free parking 3x Life Insurance 6% Pension Fully paid training Excellent progression opportunities Please apply for more information