We are pleased to be working with our global client who is looking for a Client Development Manager to join their growing team on a full-time, permanent basis. They are based just outside of Newark; therefore, own transport is essential.
We are looking for an enthusiastic and client-focused individual as you will play a critical role throughout the journey of their customers, maintaining and developing successful customer relations whilst driving opportunities for additional business.
You will be joining a very friendly and hardworking team. We are looking for someone who can build rapport with people, be organised, and adaptable.
Key Responsibilities:
1. Act as the primary contact for customers, addressing enquiries, resolving issues, and providing timely support.
2. Develop a clear understanding of each client's business needs and maintain regular contact with existing clients.
3. Identify opportunities to expand service offerings with current clients, upselling where appropriate.
4. Partner with the onboarding team to ensure a smooth handover for new clients.
5. Work closely with other internal teams to enhance the overall client experience.
Qualifications & Skills:
1. Minimum of 3 years in a client relationship, account management role, preferably within the software/SaaS industry.
2. Exceptional communication skills with the ability to build rapport and credibility quickly.
3. Experience using CRM platforms.
4. Full UK Driving Licence as some travel may be required.
Package:
1. Competitive salary ranging from £35,000 to £40,000 DOE plus performance-related bonus.
2. Company Pension Scheme.
3. Private Health Insurance.
4. Professional development opportunities.
If you are someone who is looking for personal and professional growth and feel that you have the right skills, then please contact Ellen on (phone number removed).
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