Wedding & Banqueting Assistant Manager - Kingston upon Thames
De Vere Horsley Estate
De Vere Horsley Estate has 180 bedrooms, 51 meeting and event spaces, a restaurant, 3 bars, gym and swimming pool. It offers a charming lakeside mansion house, Horsley Towers and the equally impressive Horsley place all set within 75 acres of beautiful Surrey parkland. Our team at Horsley Estate hold regular colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes and badminton club.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Wedding & Banqueting Assistant Manager
Are you looking for a management position in Weddings & Banqueting where you can lead a team and create unforgettable guest experiences?
Working closely with the Wedding & Banqueting Manager you'll be involved in all aspects of the day to day operation of the department, focusing on delivering fantastic service to our guests time and time again. You'll also be responsible for checking duty management, reviewing and monitoring cash floats and ensuring equipment is well maintained.
As Assistant Manager you'll oversee the smooth running of the service and team, always ensuring our guests have a great experience. You'll be focused on the presentation of your spaces, ensuring they're clean and tidy, as you'll just have a natural sense of pride in your work. The journey of our guests is incredibly important, so you'll be natrurally customer-led, whilst working to maximise performance of the department through up-selling and service standards.
With a natural flair for fantastic customer service and strong supervisory skills and you'll also have a keen eye for detail. Communication is key in this role, so fluent English is essential, but we warmly welcome candidates who can speak additional languages too.
You'll have:
* An engaging and outgoing style
* A solid backround in Wedding and Banqueting
* Strong communication skills
* Attention to detail
* Experience in supervising/corodinating a team
* A naturally intuitive approach with guests
* Experience in delivering great customer service
Benefits:
The Pay & Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Wedding & Banqueting Assistant Manager.
* £27,500 per year
* Free meals on duty in our colleague dining facilities
* Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
* We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
* As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
* Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
* 31 days holiday each year (increasing annually up to 33 days)
* Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
* We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
* Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
* Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
* We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
* Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
* Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.