Receptionist - Southampton
Houdini's Escape Rooms is on the lookout for a vibrant individual to fill the role of Receptionist.
Are you passionate about providing exceptional service and enjoy the thrill of immersive experiences, then this is the perfect role for you!
Part of Ten Entertainment Ltd, working for Houdini's Escape Rooms is not just a job; it's an opportunity to be part of an enchanting and thrilling experience that captivates both employees and customers alike. As an employee at Houdini's, you'll find yourself immersed in a dynamic and creative environment inspired by the legendary escape artist, Harry Houdini. The company values innovation, incorporating cutting-edge technology into its rooms to create an unforgettable atmosphere.
If you're seeking a workplace that values creativity, teamwork, and the thrill of the unexpected, working for Houdini's Escape Rooms is the key to unlocking a truly magical career experience.
The Role
As a Receptionist, you will be responsible for the first customer interactions by providing a warm and engaging welcome to customers by telephone or face to face. Part of your daily routine will involve offering detailed information about the exciting escape experiences available, maintaining the reception area and assisting the team as required.
You will work efficiently, show initiative and be a team player. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
Skills You Need
* Previous Customer Service experience
* Confidence, a positive attitude, and the ability to think on your feet.
* Enthusiasm and an open-minded approach to enhance the customer experience.
* Keen attention to detail.
* Basic computer skills for administrative tasks.
* GCSE qualifications or equivalent.
* Must be fully and independently mobile and have access to a car with business insurance.
* Excellent spoken English skills are essential.
Our Fantastic Benefits
* Free Bowling for family and friends
* Free Food
* Enhanced Maternity, Paternity, Adoption leave
* Medicash Health Care Cash Back Scheme
* Employee Assistance Programme
* Free counselling
* Life assurance - 2 x annual salary
* Long Service Awards
* Discretionary Bonus Scheme
Career Development
If you are looking for career development, then Houdini's / Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
What Happens Next?
If you are ready to develop your career with us, click apply and complete the short application process (2 mins).