This role, pivotal in supporting the IT PMO, will be instrumental in steering and embedding new ways of working within the organisation's Target Operating Model. Key Responsibilities: Supporting the Target Operating Model work, focusing on implementation, change management and embedding new methodologies Driving outcomes to ensure the right people are in the right place at the appropriate time Providing senior leadership with vital information to understand the status of the portfolio of change consistently Leading the creation of analytics, dashboards, KPIs and reporting to support IT change delivery Securing programme and portfolio level RAAIDD and activity planning Job Requirements: Experience in IT PMO within the retail sector Strong proficiency in change management and project implementation Ability to create and interpret analytics, dashboards and KPIs Exceptional communication skills for presenting information to senior leadership Capability in managing programme and portfolio level planning and RAAIDD Benefits: Competitive contract terms Opportunity to work with a leading retail organisation Exposure to cutting-edge IT and change management practices Collaborative and dynamic work environment If you have significant experience in IT PMO operations and are ready for a challenging role in a vibrant retail organisation, we would love to hear from you.