Operations Manager (E6697) - People in Action
Are you ready to lead, inspire, and make a difference?
If you have the passion, leadership skills, and vision to drive excellence, we have the perfect opportunity for you!
Join us as our Operations Manager
We’re seeking a dynamic and experienced Operations Manager to work closely with our CEO, overseeing the daily operational management of our services. This is a pivotal role where you’ll ensure safe, high-quality service delivery aligned with People in Action’s policies, procedures, and the Care Quality Commission framework.
In this role, you’ll take the lead in developing and growing our services in line with our organisational strategy. You'll inspire and manage our project managers and operational teams, ensuring we meet the needs of our members through collaboration and engagement.
Key Responsibilities:
* Oversee the day-to-day operations of office-based teams, line managing the Project Managers.
* Develop and implement operational service plans, setting priorities and actions across all areas.
* Monitor performance against targets, including those of subcontractors.
* Build and maintain strong relationships with partners, commissioners, and stakeholders while exploring new opportunities.
* Lead initiatives for operational excellence and play a key role in long-term planning.
* Act as the organisational lead for health and safety, GDPR compliance, and data protection.
* Attend Finance Sub-Committees, Income Generation Sub Group meetings, Compliance and Safeguarding meetings and Board meetings.
* Manage and participate in the on-call rota.
About You:
We’re looking for a motivated, innovative, and detail-oriented individual who thrives in a fast-paced environment. Excellent time management, organisational skills, and a commitment to achieving the highest standards are essential.
What We Offer:
* 25 days of annual leave plus statutory holidays.
* Flexible working options including hybrid working options.
* A salary of £39,061.92 per annum (subject to review).
* 37.5 hours per week, to be worked flexibly Monday to Friday. Some evenings may be required. We are committed to supporting flexible working arrangements. All employees are entitled to request flexible working from the first day of employment, subject to operational need.
* Contributory pension scheme.
* Company sick pay entitlement.
* Life assurance.
* Employee Assistance Programme.
* Company mobile phone.
* Free on-site parking.
Why Join Us?
If you share our core values of being Person-Centred, Inclusive, Empowering, and Quality-Driven, and believe in supporting people with learning disabilities and autism to live their best lives, we’d love to hear from you. This is a fulfilling and rewarding role where you’ll make a real difference.
Closing Date: Tuesday 18th February 2025
Interview Date: Tuesday 25th February 2025
Our Commitment to Equality:
We are committed to challenging racism and eliminating barriers that contribute to inequality. People in Action upholds a zero-tolerance approach to discrimination.
Interested?
Visit our website to apply. For more information or to request an application pack, contact Leigh-Ann Hays, HR Manager, at 0113 244 3729. To discuss the role, contact Rachel Koivunen, Chief Executive, at the same number.
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