About CDGL CDGL is one of the UK’s leading distributors in the technology sector, supplying products and services both nationally and internationally. Over the past six years, having experienced significant growth, they have moved into purpose-made premises and expanding their reach. With a commitment to innovation and customer satisfaction, they have quadrupled their turnover to over £25 million in six years and continue to grow at pace. This creates tremendous opportunities for career advancement and professional growth as they look to double their headcount over the coming years. About the role After a period of significant growth in the technology sector, our client is now focused on a customer retention and growth strategy. This growth has led to the need for two ambitious Account Managers to join their sales team. Reporting directly to the Key Account Manager and Head of Sales, you will play a vital role in maintaining and growing our existing client base, building strong relationships, and helping the company continue its upward trajectory. You will manage a portfolio of accounts, working to retain, grow, and develop relationships. While our sales process is largely inbound, you will need to be proactive in managing stock levels, pricing strategies, and understanding market dynamics to help clients make informed decisions. You will have direct responsibility for ensuring that customers are well taken care of, while looking for upselling and cross-selling opportunities to drive additional revenue. Key responsibilities include: Manage and grow a portfolio of accounts, building strong relationships with customers to ensure long-term business success. Retain existing customers and identify opportunities for repeat business. Work closely with the Key Account Manager and Sales Support team to ensure a smooth transaction process for clients. Participate in campaigns designed by the senior sales team (or by you) to drive revenue growth. Develop and implement pricing strategies and stay up to date on market trends and competitor analysis to maximise profitability. Handle incoming enquiries, quotes, and order processing, ensuring that sales opportunities are captured and converted into sales. Collaborate with marketing, operations, and finance teams to ensure you provide a consistent and seamless customer experience. Maintain up-to-date knowledge of company products and industry trends. Monitor website products and pricing to ensure the web sites are always up to date with the most competitive offerings. Meet or exceed service level agreements set by management. Adhere to CRM requirements, ensuring all customer interactions are logged and opportunities are tracked. Provide regular reports and updates to the Key Account Manager and Head of Sales with relevant KPIs, including account growth, retention rates, and overall performance. Skills Required: You will be well versed in full solution sales, employing consultative sales techniques with a clear sales and account management structure. Self-motivated and willing to take initiative to ensure accounts are managed effectively. An analytical problem-solving mind-set is desired, able to upsell opportunities from sales orders to drive additional revenue. Proficiency in CRM systems (e.g. HubSpot, Salesforce) is desirable, NetSuite would be fantastic but not essential, (full training provided.) Strong verbal and written communication skills, able to liaise with internal and external stakeholders. inspiring to a dynamic and engaged workforce Embodying the company's core values Self-Analytical: you are growing, developing and constantly challenging yourself. Adaptable and able to thrive in a fast-paced environment where no two days are the same. A valid UK driving licence and passport may occasionally require travel to events. Personal Qualities A strong ‘can do’ attitude with the ability to hit the ground running. Willingness to learn and evolve with the role as the company grows. Eager to throw yourself into any situation to get the job done. Interested in keeping up to date with the technology industry and commerce/business in general. A team player who can work independently but also collaborate effectively with the broader sales and operational teams.