Job summary We are looking for an experienced acute operational manager to be part of our senior leadership team and to be a key part of our future. Key to success is setting our culture where safety and being valued are pivotal. If this resonates with your values and behaviours as a senior operational leader, it could be you we are looking for. You would be able to bring skills and experience in operational delivery, able to problem solve in partnership with divisional teams, able to bring innovative solutions to the operational challenges of flow, capacity, waiting times, patient safety and delivery against our financial agenda. Compassion and collaboration are pivotal qualities, along with a track record of delivery and supporting teams to deliver. In person interviews will be held on the 8th of May. Main duties of the job The Deputy Chief Operating Officer (DCOO) will be required to work across the full dimension of the Chief Operating Officer's portfolio, covering urgent and elective care, constitutional standards, productivity, safety and day-to-day oversite of the operational delivery. The post holder will have direct responsibility for leadership of site flow and complex discharge teams overseeing site capacity and flow, as well as a broad range of agendas across elective care supporting triumvirate teams in their delivery. The DCOO will also directly support our Emergency Planning and Response and will be required to lead across divisions, linking teams inside and across of health community to ensure delivery of care for our patients without delay. The post holder will be expected to work on behalf of and in partnership with the Deputy COO, deputising both internally and externally as required. About us Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care. We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures. We can offer you the full range of NHS benefits/discounts and in addition: Excellent pension scheme and annual leave entitlement On-site Nurseries On-site staff cafes On-site parking Support in career development Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics Adverts may close early, so applicants are encouraged to submit an application as soon as possible. For more information about a career at ASPH please visit:www.asph-careers.org Date posted 31 March 2025 Pay scheme Agenda for change Band Band 9 Salary £107,507 to £123,393 a year pa inc. HCAS Contract Permanent Working pattern Full-time Reference number 323-SM4082-LM Job locations Ashford and St. Peter's Hospitals Guildford Road Chertsey KT16 0PZ Job description Job responsibilities Please refer to the full job pack for full job duties and the personal specification. For an informal discussion please contact Amanda Buckle Executive PA on amanda.bucklenhs.net Job description Job responsibilities Please refer to the full job pack for full job duties and the personal specification. For an informal discussion please contact Amanda Buckle Executive PA on amanda.bucklenhs.net Person Specification Qualifications and Further Training Essential Knowledge of performance frameworks, safety, financial procedures and statutory regulations and evidence of working with these Educated to degree level or equivalent Relevant Masters professional qualification or equivalent Experience Essential Senior level experience in an operational capacity within the NHS and preferably in an Acute Trust Knowledge Essential Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning. Skills Essential Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor of formal change initiatives. Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this. Highly developed leadership, negotiation and influencing skills with the ability to motivate and engage individuals. Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values. Person Specification Qualifications and Further Training Essential Knowledge of performance frameworks, safety, financial procedures and statutory regulations and evidence of working with these Educated to degree level or equivalent Relevant Masters professional qualification or equivalent Experience Essential Senior level experience in an operational capacity within the NHS and preferably in an Acute Trust Knowledge Essential Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning. Skills Essential Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor of formal change initiatives. Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this. Highly developed leadership, negotiation and influencing skills with the ability to motivate and engage individuals. Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Ashford & St. Peter's Hospitals NHS Foundation Trust Address Ashford and St. Peter's Hospitals Guildford Road Chertsey KT16 0PZ Employer's website https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)