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Job Details
Salary: £24,710 plus commission and excellent benefits
Hours: Full Time 37.5 hours per week
Shifts: Monday - Friday 9am - 8pm, Saturday 9am - 7pm, Sunday 10:30am - 4:30pm
Location: Northampton
Contract: Permanent
Closing Date: 5th February 2025
In a nutshell
At Virgin Atlantic Holidays, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. We're not just travel agents; we're dream makers and ground breakers! As a Personal Travel Advisor, you'll become the specialist, creating once-in-a-lifetime trips, and making our customer's dreams a reality.
Day to day
Working alongside our award-winning retail team who share your passion and dedication to delivering outstanding customer service.
* Establish trust and use your personality to inspire our customers to craft and sell truly memorable holidays
* Look for ways to blow our customers away with our products to create magical moments throughout their journey
* Strive to achieve individual and team sales targets
* Collaborate with other teams across the business and third-party suppliers
About you
We're looking for someone with excellent interpersonal skills, and a natural conversation starter who has passion and enthusiasm to work within travel and tourism.
* Excellent customer service skills with experience of achieving targets in a sales environment
* Dedicated to building a repeat customer base
* Creative and adaptable to overcome challenges in a constantly evolving environment - no two days are ever the same
* Self-motivated and driven taking pride in your work
* Flexible and able to work varied shifts in line with customer demand. This will include evenings and weekends
What we offer:
* Our training kicks off with our famous "First Dates" in our amazing head office building in Crawley. This is followed by a four-week training programme which is a combination of virtual and in-store training
* Industry-leading Staff Travel benefits with up to seven flights a year to any of Virgin Atlantic's destinations
* Ongoing coaching and development throughout your career
* Generous contributory pension scheme and life assurance
Be yourself
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds.
To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey.
Company
Richard Branson founded Virgin Atlantic in 1984 with the intention of shaking up the aviation industry. Since then, we’ve grown from a small team, one 747 plane and a single route, to a global network that employs thousands of wonderful people worldwide.
We’re not just your average airline. We’re a family-centric one who recognises togetherness as a hugely important aspect of life. We support and care about our employees and their families, which makes Virgin Atlantic a special place to work and the long-haul airline our customers fall in love with.
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