Main area: Head, Neck, Eyes and Plastics
Grade: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week (Mon - Fri)
Job ref: 320-SURG-1131
Employer: University Hospitals of Derby and Burton NHS Foundation Trust
Employer type: NHS
Site: Royal Derby Hospital
Town: Derby
Salary: £29,970 - £36,483 pro rata pa
Salary period: Yearly
Closing: 21/11/2024 23:59
Interview date: 05/12/2024
Operational Coordinator - Head, Neck, Eyes and Plastics
Band 5
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
An opportunity has arisen for a flexible and motivated individual to join the Head, Neck, Eyes and Plastics Business Unit Management Team as an Operational Coordinator.
This is an exciting role for someone wishing to develop their operational management experience.
You will be responsible for the day to day operational running of the Administration Teams to facilitate the smooth and efficient running of the services.
You will also work closely with the Service Coordinator and Service Manager to support the delivery of key performance management targets within the Business Unit.
You will play a key role in the operational support of the Business Unit, working closely with Lead Clinicians, Clinical Team Leaders and staff to ensure the systems and processes are in place to meet local and national targets.
You will be required to ensure the effective delivery of services by providing leadership, support and guidance on operational related issues to both clinical and non-clinical staff.
Leading on initial stages of grievance and discipline, appraisals, acting as an appointment panel member, ensuring that appropriate training is delivered to staff, reviewing work performance and progress.
Main duties of the job
Your main duties will include managing the Business Unit's administrative teams, providing operational support to the services with the support of the Service Coordinator and assisting with service development objectives.
Closing date of applications: 21st November 2024
Interview date: 05th December 2024
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
* We see on average 4810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
* Educated to degree level or equivalent experience
* Leadership or business administration qualification or equivalent experience
* Experience working in senior administration role including management of staff
* Advanced IT literacy
* Knowledge of full range of operational administrative duties
Communication
* Experience of communicating with a wide variety of staff
* Experience of dealing with patient complaints and queries
Analytical Skills
* Ability to analyse financial and performance statistics
Organisational Skills
* Ability to prioritise workload under pressure
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
Follow us on Twitter @UHDBTrust or find us on Facebook & LinkedIn - UHDBTrust
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
At UHDB, we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.
For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.
We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.
Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.
Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.
UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right to work in the UK via:
* the points-based immigration system
* the EU settlement scheme
* eVisa
During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.
Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website: https://www.uhdb.nhs.uk/information-governance
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Address: Recruitment Centre
Rehab Block, Level 3
Royal Derby Hospital
Telephone: 01332 788466
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