Team Leader (Barista Maestro)
Fosse Park Shopping Centre, Fosse Park Ave, Leicester LE19 1HX, UK Req #71557 02 July 2024
About Costa Coffee and the Role
At Costa Coffee, we aim to inspire the world to love great coffee. We value passion, energy, and teamwork to create memorable experiences for our customers. If you're an aspiring Store Manager eager to lead a team, this role could be perfect for you.
Starting Salary and Progression
Starting pay of £12.33 – 13.33 per hour, increasing with training to £12.83-13.83 depending on store location.
Responsibilities
1. Lead shifts to support colleagues in delivering excellent customer experiences.
2. Maximize sales by utilizing team talents.
3. Train and certify new Baristas.
4. Learn and share new recipes and product ranges.
5. Maintain high standards in quality and service, including coffee excellence scores.
About You
Beyond a passion for coffee and people, we look for:
1. Reliability in opening and closing the store safely and punctually.
2. Leadership experience in a busy environment.
3. Willingness to share responsibility.
4. Ability to turn knowledge into innovative ideas for store success.
5. Willingness to learn, be bold, and take action.
6. Flexible, can-do attitude to handle daily challenges.
What We Offer
We value our team members and offer great perks:
1. Free handmade drinks during shifts and 50% discount on food and bottled drinks.
2. Costa Coffee Retirement Plan with matching contributions.
3. Life Insurance & Income Protection (via pension scheme).
4. 50% off food & drinks in Costa stores when not working.
5. Cycle to Work Scheme for savings on bikes and accessories.
6. Share Incentive Plan to become a Coca-Cola shareholder.
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions.
8. Shoes for Crews – discounted shoe purchase scheme.
9. Discounts on gym memberships and fitness accessories.
10. Feel Good discounts platform for cashback and savings at various retailers.
Additionally, you'll participate in fundraising for the Costa Foundation, supporting children’s education in coffee-growing communities.
About Us
Our core values are Passion, Warmth, Trust, and Courage. We’re the UK’s No. 1 coffee brand for 14 consecutive years. Join a passionate, inclusive team that loves coffee and delivering great experiences.
We promote diversity, encourage ideas, support risk-taking, and foster a culture of learning and growth. Be yourself at Costa.
For reasonable adjustments and queries, please contact us.
Other Details
1. Job Function: Retail Operations - Team Leader
2. Pay Type: Hourly
3. Employment Status: Permanent
4. Location: Fosse Park Shopping Centre, Fosse Park Ave, Leicester LE19 1HX, UK
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