The internal communications manager is responsible for developing and executing a full internal communications strategy that aligns with the company’s goals and objectives.
This role focuses on fostering a strong organisational culture, driving employee engagement, and ensuring consistent, clear and effective communication across all levels of the company.
The ideal candidate will have a proven track record in internal communications, with the ability to think strategically, manage complex projects and influence senior leadership.
In the first six to 12 months, the role will be focused on building and implementing internal communications channels and process to ensure Ridge is able to communicate the need to know, should know and nice to know to our employees.
Key responsibilities:
* Strategic planning: Working with the head of communications to develop and implement a company-wide internal communications strategy that supports business objectives and enhances employee engagement.
* Channel development and management: Improving our existing communication channels and developing new channels to ensure our employees feel informed and engaged.
* Executive communication: Work closely with the senior leadership team to craft and deliver key messages, including speeches, newsletters and announcements.
* Brand alignment: Ensure internal communications align with the company’s external brand and values, reinforcing a consistent voice and tone.
* Measurement and analytics: Monitor and evaluate the effectiveness of internal communication strategies and campaigns, providing regular reports and recommendations for improvement.
* Crisis communication: Support the head of communication during crisis situations, ensuring timely and accurate information is shared with employees.
* Content oversight: Oversee the development of content for internal communication channels, ensuring clarity, relevance, and alignment with strategic goals.
* Change management: Lead communications for company-wide change initiatives, ensuring employees are informed, engaged and supportive of organisational changes.
* Team management: Lead and mentor the internal communications executive, ensuring high standards of delivery and professional development.
Qualifications:
* Proven ability to develop and execute strategic communication plans.
* Exceptional written and verbal communication skills.
* Strong leadership and team management skills.
* Experience with change management and crisis communication.
* Ability to work effectively with senior leaders and stakeholders.
* Proficient in communication tools and platforms.